Caliber - Portland TX
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate Debbie’s help & staying on top of the job well done. Great job & I will definitely recommend anyone who needs work done. Thank you Cynthia Flowers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people & service
Customer Service - 5.0/5.0 -
Debbie & Gracie are great help
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I feel the alignment is worse than when I brought it in. Check engine light turned on the same day I picked it up and vehicle was still shaking.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team was overly focused and accommodating every time I spoke w one of your team members. Debbie is phenomenal to say the least and was very accommodating every time I spoke to her. A truly top notch experience wbom I would recommend to all my family and friends. !!!
Likely to Recommend - 5.0/5.0 -
Great work great work ethic great customer service.
Repair Quality - 5.0/5.0 -
Just wished we both knew where that client hubcap went I am sure I know and have reported it to Allstate. Great job as always. Debbie is phenomenal to say the least. Great place
Customer Service - 5.0/5.0 -
Always quick to a sweet call back and on top of things. Manners and pleasant behaviors go a long way when dealing with downfalls in your own life.
My Experience - 5.0/5.0 -
Paint job was spectacular all the extra work I asked for was done perfectly and in record time. My car was even detailed inside and out !! Thank you for taking care of my car !
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Superior Job! Thank You
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with everything thank you so mush
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
It took over 2 months to fix my suv. There was zero communication on y'all's part to notify us about things. I had to call and call and call to find things out. Every time I did speak with someone. They were supposed to call me with information and never did. I am extremely disappointed with the customer service I received.
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber was a pleasure to deal with. They took care of my issue, found some I hadnt seen, and resolved every thing faster than I ever expected. If you're taking a vote, Michelle at your Portland, TX locations deserves a raise!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The black wheel cover is not placed on properly so I am going to need to go back for the to fix
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was completed quickly and thoroughly. I'm very happy with the results. Thanks
My Experience - 5.0/5.0 -
I appreciate the timely repairs and the repairs exceeded my expections. Thank you for a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you and good job by my eye👍