Caliber - Post Falls
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Friendly respectable and caring staff.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I recently had the opportunity to experience the services at Caliber Collision for repairs on our 2014 Ford Edge, and I must say, the experience was nothing short of stellar. Here's why: Service Quality: - Repair Work: The collision damage was concentrated on the driver's front side, including the need for a hood replacement. Caliber Collision executed these repairs with such precision that the car looked as if it had never been in an accident. The paint job was impeccable, seamlessly matching the original color with no visible signs of the work done. Customer Service: - Mike's Excellence: Mike, our service advisor, was the epitome of professionalism and care. His communication was proactive and daily updates were provided without fail, keeping us informed about every step of the repair process. His attention to detail extended beyond just the car repair; he went out of his way to manage logistics: - Rental Car Return: Mike saved us a trip by personally handling the return of our rental car to Enterprise. - Home Delivery: Not only did he manage the car return, but he also delivered keys to our home that my wife had inadvertently left in the rental car, showcasing exceptional customer service. Overall Experience: - The entire team at Caliber Collision was courteous, efficient, and clearly skilled in their craft. The level of service we received was personalized and felt more like dealing with friends than a commercial service provider. Would I Recommend or Use Again? - Absolutely! Caliber Collision not only met but exceeded our expectations. From the quality of the repair work to the outstanding customer service, they've set a high standard. If you're in need of collision repair, I wholeheartedly recommend Caliber Collision. They've earned a loyal customer in us, and I wouldn't hesitate to return if the need arises in the future. Conclusion: Caliber Collision, particularly with stars like Mike on their team, provides a service that feels tailored and genuinely considerate. They've turned what could have been a stressful situation into a reassuring and smooth process. 10/10 in my book!
Likely to Recommend - 5.0/5.0 -
I will send anyone I know looking for a car repair (body) to you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I recently had the opportunity to experience the services at Caliber Collision for repairs on our 2014 Ford Edge, and I must say, the experience was nothing short of stellar. Here's why: Service Quality: - Repair Work: The collision damage was concentrated on the driver's front side, including the need for a hood replacement. Caliber Collision executed these repairs with such precision that the car looked as if it had never been in an accident. The paint job was impeccable, seamlessly matching the original color with no visible signs of the work done. Customer Service: - Mike's Excellence: Mike, our service advisor, was the epitome of professionalism and care. His communication was proactive and daily updates were provided without fail, keeping us informed about every step of the repair process. His attention to detail extended beyond just the car repair; he went out of his way to manage logistics: - Rental Car Return: Mike saved us a trip by personally handling the return of our rental car to Enterprise. - Home Delivery: Not only did he manage the car return, but he also delivered keys to our home that my wife had inadvertently left in the rental car, showcasing exceptional customer service. Overall Experience: - The entire team at Caliber Collision was courteous, efficient, and clearly skilled in their craft. The level of service we received was personalized and felt more like dealing with friends than a commercial service provider. Would I Recommend or Use Again? - Absolutely! Caliber Collision not only met but exceeded our expectations. From the quality of the repair work to the outstanding customer service, they've set a high standard. If you're in need of collision repair, I wholeheartedly recommend Caliber Collision. They've earned a loyal customer in us, and I wouldn't hesitate to return if the need arises in the future. Conclusion: Caliber Collision, particularly with stars like Mike on their team, provides a service that feels tailored and genuinely considerate. They've turned what could have been a stressful situation into a reassuring and smooth process. 10/10 in my book!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Melissa was amazing! She kept me updated on my Audi and helped me through the whole process by telling me what they were exactly doing. She was wonderful would definitely go back again!
My Experience - 5.0/5.0 -
Second experience with them. A+ service and repairs both times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, outstanding staff and appreciate the follow through
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike is amazing!! His communication was impeccable. I will definitely refer Caliber Collision. Thank you again for your great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went very smoothly. Our car was ready on time. The communication & updates were very helpful. Michael did a great job coordinating our service. Thanks so much for doing a great job on our car and making it all go so well.
Likely to Recommend - 5.0/5.0 -
Yes, we would highly recommend Caliber. It was excellent repair and professional service!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Our repair is beautiful, it looks like new! And the whole process was smooth and efficient! Thank you, Caliber:)
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Several scratches remain on left side and one head light needs cleaning. Otherwise looks good. Contact me when running board is available.
My Experience - 5.0/5.0 -
Great service by Michael