Caliber - Prattville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I just can’t justify on work done to reference Anyone to use them
Repair Quality - 0.5/5.0 -
I’m not satisfied with the work done on my truck. The timing work was done incorrectly, and there are many other issues that need to be addressed. Saving money on parts will not be a good idea because it will only lead to further problems.
Customer Service - 3.0/5.0 -
Alvin is a good employee
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the front desk to the repair staff, so nice and top notch service and communication.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a fantastic experience doing business with your company. Thank you.
Likely to Recommend - 5.0/5.0 -
I would have little problem recommending Caliber to friends and family.
Repair Quality - 4.5/5.0 -
Fantastic repair job and in a reasonable timeframe.
Customer Service - 4.5/5.0 -
Very friendly staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone kept me informed of my vehicle being fixed. It was a smooth process. My vehicle looks brand new where it was hit.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Alvin is very kind and so is Jessica (I think that’s her name) at the front desk. Easy to work with. Love that the vehicle is clean upon return. A little frustrating that both vehicles took longer than expected but things happen
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The staff was as nice and communicative, the work was very good.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The woman at the front desk was wonderfully nice and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Prompt and considerate service! It was nice to be informed how the progress was going on the repairs. Everything was explained when we picked up our vehicle as to what took place. Appreciate great customer service!
Likely to Recommend - 5.0/5.0 -
I will let everyone know who is in need of car repairs
Repair Quality - 5.0/5.0 -
Prompt service and well informed on the progress as it was happening.
Customer Service - 5.0/5.0 -
Everything went well!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alvin was great. He was very responsive and gave updates as soon as they were available.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recommend
Repair Quality - 5.0/5.0 -
Very good work I recommend you
Customer Service - 5.0/5.0 -
Very good work I recommend u
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
For the first 6 of 10 days, I didn’t really feel like I got any updates about my car at all. Then the last 4 days, my glass panel came in broken from the dealer 2 of 3 times- which was really frustrating. Alvin let me know right away, but I wonder if you could look at the receiving and shipment process to see if something is causing that to happen? Or if your vendor/dealer is faulty. Just some thoughts.
Customer Service - 4.0/5.0 -
I thought the lady at the front desk was really nice and Alvin was nice too. Just would’ve liked a little more communication on the front end.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good. Easy to work with. Good work. Thank you