Caliber - Prattville

4.9 (501reviews)
98%
1784 E Main St,  Prattville,  AL  36066

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (501)

My Experience

Excellent job on the repairs. Everyone was very professional and the entire experience was great! Thank you

My Experience

The Caliber Team in Prattville has got it together. Thanks go out to Curt, Justin, and Nicki for taking care of our Honda Pilot. They explained how the damage would be repaired, what parts would be replaced, and an estimated time it would take to complete the work. Justin kept us informed of the progress of the repair by text messages and phone calls. We were told it would take 3-5 days to complete the repair. Justin called on day 3 and let us know it was ready to go. When we picked it up, Curt pointed out all the repairs that were completed. The car was detailed and looks like new. I was completely satisfied with the repair and would definitely recommend them.

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Customer Service

Returned Clean

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Looks good as new.

Customer Service

Every employee I came in contact with was very friendly.

Returned Clean

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Repair Quality

Great customer service & quality work

Customer Service

Returned Clean

My Experience

Experience was great! Nikki was very pleasant and professional. The work was awesome.

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Repair Quality

Good job

Customer Service

Okay

Returned Clean

My Experience

Ken is 92 and doesn't communicate well. He has always been very picky about his cars but he was well pleased and impressed by the work done by Caliber. Jimmy Bodiford, brother... I was impressed also...

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Repair Quality

Just replied to this request yesterday..

Customer Service

Returned Clean

My Experience

GREAT!!! JOB!! QUICK SERVICE!! Was done in NO TIME!!! I would advise EVERYONE to deal with caliber collision with ANY damage done to their automobile if needed!! 10 STARS ALL DAY!!! JUSTIN WAS MY GUUUUUUUY!!!! 👊🏽

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Customer Service

Easy to work with. Repair work was great.

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Repair Quality

Great experience, great customer service, will visit again & recommend my family & friends. Special thank you to Justin for willingly offering to drop my vehicle off to me.

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Returned Clean

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My Experience

Communication was top-notch. I loved having updates on my vehicle. Got it back sooner than expected. Work done on it was fantastic. Great customer service from Rickey, Joshua, Jacob, and Nikki. Felt well taken care of every step of the way.

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Repair Quality

Great communication and customer service. Rickey, Josh, Jacob, and Nikki took really great care of me.

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Returned Clean

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My Experience

Your team did a great job, big shout out to Josh especially! Thanks for the updates throughout the process as well and also the free clean and wash. Appreciate everything

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Returned Clean

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Customer Service

Different color headlight bulb, and my window will not go all the way up when I use the automatic up feat