Caliber - Prattville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great experience! Everyone at Caliber is extremely nice. More importantly, they get the job done! They take care of all the details with insurance companies and rental cars so you can go on with your life while they take care of your vehicle. They keep you updated on progress and always available when you call. The whole team goes above and beyond. I really appreciate you all at Caliber Collision. Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent team. Everyone goes above and beyond to make sure that the job is done right and you don't miss a beat in your daily life. Love Caliber Collison! Thank you!!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent Communication! Thank you for keeping me in the loop with everything going on with my car. Outstanding customer service from the young lady at the front desk to all I have spoken with, thank you guys, You’re the best,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done quickly. You couldn't tell where the damage had been done they cleaned my car before returning it. I would definitely use them again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process took longer than expected but communication was kept up the entire time. I appreciate the care and customer service everyone had!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was excellent!
Customer Service - 4.0/5.0 -
I received a phone call saying it was issues with my engine. That was impossible because I brought my car in with no lights on the dash. And my car was new!
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the customer service from Joshua and the team that stayed late for me to retrieve my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!!! Management and staff were very professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Because they did a really good job with the matching of the paint
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very nice
Repair Quality - 5.0/5.0 -
Everyone is nice , service is great
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were professional people who did good work and were very polite.
Repair Quality - 5.0/5.0 -
It looks to me like it’s a new car!
Customer Service - 5.0/5.0 -
They were very friendly.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
When my son left with his car they never filled the radiator with fluid and left the cap off. His car over heated and powered down leaving him on the side of the road. There is unknown damage to vehicle. They did come fill radiator and replace cap. However the unknown damage is what I am concerned about. Not happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. However the parts were very hard to find.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The experience was smooth and easy enough, but I struggled at the beginning and later to actually get in contact with the travelers claim person.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
The employees were so accommodating, courteous, and a pleasure to work with.
My Experience - 5.0/5.0 -
Justin and the team are top-notch! I am a repeat customer and Caliber will be my go-to place if I have any future repair needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so professional, kept me informed in all phases of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional services, kept me abreast of all phases of the repairs.
Customer Service - 5.0/5.0 -
Professional services, kept me abreast of all phases of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely great job. Kept us informed the entire time they had our vehicle. They finished before the estimated date by 2 weeks. And they answered all questions we had.