Caliber - Reading - Centre Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0 -
I told you over and over my a/c worked 100% before the crash yet your so called expert said it said it was not. Since I had to take it to an a/c expert of my own to get it repaired i now have the liquid line that was rubbed open when it was bent into the pully by the collision. I can bring it to you if you get me my $782.35 I spent out of pocket.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job 👏
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the begining until my truck was fixed your service was excellent. The gentleman who worked on my truck did a fabulous job! Almost better than when it was new. I loved the daily updates on the progress. And I really appreciated the tech going over my vehicle with me to ensure my happiness! A perfect 10 out of ten and I would make the score higher if I could! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, helpful, and patient
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
Car was not ready on the agreed upon schedule which was important because I was traveling for work. Additionally, the door handle for the car broke immediately upon pickup.
Customer Service - 2.0/5.0 -
Good communication but not great follow through
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were so efficient and stayed in touch the whole time, Jess was amazing. 10/10 recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The initial quote was higher than need be - they recommended a new trailer hitch and there was nothing wrong with mine. My truck was scheduled to be brought in and the it sat for a week. The final work was excellent though and Ben was great to work with as always.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The buffing Was not perfect
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I dealt with at your shop are professional and extremely courteous. Considering the reason the car was there, not a bad experience.everything was communicated and the times given were accurate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service. Keep me well informed great work
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
I was so pleased with to work with Caliber Collision! Your customer service team is outstanding! I received plenty of information about the state of the repairs, estimated costs, and when the work was done. I highly recommend this business!
My Experience - 5.0/5.0 -
I just wanted to share how great the team at Caliber Collision was. They finished my car right on time, kept close communication, and their attention to detail was excellent. Everything looked spot on. But what really stood out was the customer service. Everyone was kind, helpful, and professional. They turned a stressful situation into a smooth one. Please pass along my thanks for a job very well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dan and Bob were so wonderful taking care of my vehicle, it looks visibly brand new. Dan was wonderful keeping me updated twice a week and let me know if there were any delays because of parts or other situations. Car was washed, cleaned out, and lightly detailed as well. Wonderful team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I did have a question about price they paid for “ recycled” headlight . Paperwork says almost $500 . Is that for labor and part?
Customer Service - 4.0/5.0 -
The app does not keep updated info .
My Experience - 5.0/5.0 -
Everyone was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completed a great job. No complaints whatsoever. Was respectful and allowed me to see the car before making payment. Everything was transparent and clear as to what they did via text messages throughout the process, along with in person when picking up the vehicle.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
The had had my wrong phone number and said they were trying to contact me since mid June. Finally reached out to them at the beginning of July and they told me this. So I made an appointment and gave them my correct phone number. Apparently, my car was ready a week before I called for an update because they were still calling my old phone number. The one that I told them was wrong and replaced with the new one.