Caliber - Reading - South

4.9 (599reviews)
97%
4841 Perkiomen Ave,  Reading,  PA  19606

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (599)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or better than before. Timeliness was a standout strength, as many repairs were completed ahead of schedule, often by several days to a week or more. Staff professionalism, friendliness, and helpfulness were repeatedly commended, with customers appreciating the seamless coordination with insurance and rental car companies. A few customers noted minor issues such as inconsistent communication, repair delays, or small post-repair concerns, reflecting areas customers themselves identified for improvement.
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"... helpful… especially during a stressful situation. Each and every person was courteous, informative, and professional. I felt looped in at all times. Highly recommend!!" Read more
"... repairs were completed on time.I really appreciated the level of professionalism, overall I'm extremely satisfied with the service I received and would highly recommend ..." Read more
"Highly recommend! Excellent Customer Service. Repairs completed sooner than expected. Great work!"
"Everyone at Caliber Collision is extremely professional and knowledgeable while also being friendly and compassionate."
"... finish this was an incredible experience. They were professional, courteous, knowledgeable and definitely exceeded our expectations. I loved the text updates keeping me in the loop ..." Read more
"It was complete alot early then expected."
"My car was done very quickly, well before the promise day!"
"It was ready early - even better!"
"... that needs body work. Customer Service is excellent. Vehicle was completed before time promised." Read more
"Vehicle was late. Date was changed ."
"Communication was great, especially with the texting system"
"... experienced such a high level of customer service. Not once did I have to call for a status, I remained updated throughout the process with courteous notifications ..." Read more
"... dents and also with matching the paint color. Also great communication with the progress of the repair." Read more
"I appreciated the updates I received during the repairs and everyone was extremely helpful and pleasant through ..." Read more
"Staff was polite and described things well. But communication could have been more consistent. Seemed to be some technical issues with texts updates."

My Experience

Good Job, Thanks To Everyone.

My Experience

My Experience

Did such a great job on my body repair- esp for being a German color. I can’t tell I got two new doors cause they blended it all perfectly. Very friendly awesome staff- felt good walking in the door unlike other body shops I’ve been to before. 10/10 would recommend this shop to anyone that needs a good job done!

Likely to Recommend

Especially for German paints

Repair Quality

Very satisfied with how my car turned out- and a very friendly staff. I hope to not need body work again- but if I do I’ll be going to them.

Customer Service

Fast and friendly

Returned Clean

My Experience

Jess, Paul, and the rest of the team at Caliber were great! They went above and beyond in taking care of myself and my vehicle. Hopefully I won’t need auto body work again, but if I do this is where I will go!

My Experience

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Repair Quality

Customer Service

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Repair Quality

I was very happy with Caliber Collision repairing my car. They were very friendly and professional. I loved that they sent updates every few days to let me know the status of my repair and their working with my insurance company and renting a loaner while my car was being fixed. I recommend them and will definitely go to them again for repairs if I needed to. Thank you Caliber Collision for putting my baby back together again.

Customer Service

See my first comment

My Experience

I was not satisfied with the work. I plan on bringing my vehicle in tomorrow so they can see my dissatisfaction

Likely to Recommend

Repair Quality

The service was good, they continuously kept me posted, however I’m dissatisfied with work they did. My fender is not lined up with the door and I will bring it back to get fixed correctly.

Customer Service

My Experience

This was my first accident in 20 years. I was afraid I might misunderstand the ‘rules’ for auto repair. You folks made the entire process easy to understand. From the front office to the body work technicians, my car looks brand new. I will recommend Caliber to all my friends. A-1 work.

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Repair Quality

Customer Service

My Experience

Appreciated the customer service and the regular text updates were awesome , where right on time with the estimates , front desk girl was very nice , and Paul was great with communication

My Experience

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Repair Quality

Customer Service

My Experience

I was surprised how quick the repair was.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The workers here were extremely helpful. They didn’t seem annoyed when i asked questions, they were very kind and friendly as well. They were also quick with the repair and kept me updated which i appreciated.

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Repair Quality

they were very nice and they helped me out a lot

Customer Service

they always answered my questions and never seemed annoyed about it

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everything was very easy and the repair was beautifully done.

Customer Service

They were all very friendly and helpful.

Returned Clean

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Returned Clean

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Repair Quality

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Returned Clean

My Experience

Everyone was professional and friendly. They constantly updated me on when my car would be completed, which is excellent. Paul was wonderful and so is Jessica. I would give them more than a 10. They are wonderful.

My Experience

Everyone there was friendly and informative. Repairs were done on time and we were updated throughout the process.

Likely to Recommend

Repair Quality

Customer Service