Caliber - Reading - South

4.9 (559reviews)
97%
4841 Perkiomen Ave,  Reading,  PA  19606

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (559)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were repeatedly commended. A small number of customers noted areas for improvement, including occasional delays, minor quality issues such as misaligned parts or incomplete installations, and inconsistent communication in isolated cases, as mentioned directly in their feedback.
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"... helpful… especially during a stressful situation. Each and every person was courteous, informative, and professional. I felt looped in at all times. Highly recommend!!" Read more
"... experiences with auto shops, dealerships, collision etc I have never experienced such a high level of customer service. Not once did I have to call for a status, I remained ..." Read more
"... start to finish this was an incredible experience. They were professional, courteous, knowledgeable and definitely exceeded our expectations. I loved the text updates keeping me in the loop on ..." Read more
"Very satisfied, staff was professional and very friendly, and explained everything thoroughly, we appreciate your honesty also, thank you, will ..." Read more
"It was complete alot early then expected."
"... that needs body work. Customer Service is excellent. Vehicle was completed before time promised." Read more
"... when I saw I was gonna get it back so soon and then you guys got it done 3 days before I was even expecting it to be done! The work you all did made my truck look like its ..." Read more
"Vehicle was late. Date was changed ."
"My car was done very quickly, well before the promise day!"
"Communication was great, especially with the texting system"
"... experienced such a high level of customer service. Not once did I have to call for a status, I remained updated throughout the process with courteous notifications and information. ..." Read more
"I appreciated the updates I received during the repairs and everyone was extremely helpful and pleasant through the process."
"The text message updates and checking in was the perfect amount of communication."
"Staff was polite and described things well. But communication could have been more consistent. Seemed to be some technical issues with texts updates."

My Experience

Jesse was great! Great communication and super friendly. Would definitely recommend Caliber Collision to anyone looking for repairs after an accident.

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Repair Quality

Customer Service

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Repair Quality

Everyone was fantastic through out the process. I was kept informed and the repair was timely. Hopefully will not need any body work completed again any time soon but if I do I will be coming here!

Customer Service

My Experience

Paul and the team maintained excellent communication and professionalism throughout the entire process.

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Customer Service

Returned Clean

My Experience

Sometimes it’s hit or miss with things like this but you have far exceeded my expectations one week to do the job that’s outstanding thank you so much. And I would recommend you to anyone 10 out of 10 stars.

My Experience

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Customer Service

My overall experience was excellent! Everyone was very helpful and I really enjoyed getting text updates about the how the repairs were going. Great service!!

My Experience

Fantastic Job, thank you guys :)

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Returned Clean

My Experience

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They did a great job and would highly recommend them.

My Experience

After my wife brought our car home I leaned on my bumper to look under the hood and the passenger side bumper popped out and the gapping from the hood to front bumper is out of line I’m very happy with the paint color and all that just worried about the bumper popping of while driving or hitting a bump

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Repair Quality

The bumper keeps popping out looks like a clip is broken have to call today 7/27/26

Customer Service

Great communication and keeping me posted about everything

Returned Clean

My Experience

Paul is a wonderful man. They did an excellent job and got my car back to me sooner than I expected. I would definitely recommend you to my friends

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Repair Quality

Thank you so mush Your verry good job .

Customer Service

Verry good

Returned Clean

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Repair Quality

Left Muffler is not at the same level as the right muffler.

Customer Service

Returned Clean

My Experience

Everything went extremely well, From the time they towed my car in until I picked it up.They were very pleasant and professional. They text me regularly and gave me a description of what point they were at in the process. They finished fixing it s week early. They were professional , pleasant and very efficient.

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Returned Clean

My Experience

Excellent service! They got my car fixed quickly. Everything was done right, and my car looks great. I highly recommend them to anyone needing reliable repair. Thanks again!

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Returned Clean

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Returned Clean

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Returned Clean

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Very friendly and helpful

My Experience

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Customer Service

Very well-done work, good communication; I was kept informed about the process.

My Experience

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Returned Clean

My Experience

The job was done quickly, and precise. It was a very worth time offering our car to be fixed here.

My Experience

I would definitely recommend caliber reading south to any friend who had a vehical damage with insurance claim for repair. They're very professional. Stay in touch throughout the repair process and show true care and concern of making the experience as smooth as possible. I used them in the past and would use them again. They were very timely, inthe return of my Ram in perfect condition, clean with All repairs to my satisfaction.

Likely to Recommend

Repair Quality

Everything was handled very professionally in a timely manner.Staff, we were friendly and helpful repairs were made with O E M parts

Customer Service

Returned Clean