Caliber - Reedley - Downtown

4.9 (336reviews)
99%
1348 G St,  Reedley,  CA  93654

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (336)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and friendly staff. Many highlight outstanding communication, with regular text and phone updates keeping them informed throughout the repair process. Repairs are frequently completed ahead of schedule, exceeding expectations. The quality of work receives high marks, with vehicles returned looking like new, often including complimentary washing and vacuuming. A few customers noted areas for improvement directly from their feedback, including occasional dismissiveness at the front desk, mineral spots left on vehicles after washing, and minor issues such as small dents or rattling parts remaining after repair. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"Highly, Strongly Recommend Caliber Collisions located in Downtown Reedley for ALL your car repairs!! Caliber kept us at ease ..." Read more
"Excellent and efficient customer service. The staff were very knowledgeable and friendly throughout my experience with them. I received timely messages from staff ..." Read more
"They were very nice and professional from the beginning. Such friendly service and I have already been recommending ..." Read more
"Professional, friendly, they go above and beyond in outstanding service and work!"
"Great customer service very polite and communicative."
"... rear driver-side body piece. I was informed that it was going to be a 10-day fix and they had it done for me in 6! Im super impressed with how it came out!" Read more
"It was ready earlier than expected!"
"My car was ready a week before the estimated date"
"Yeah repairs were done quick and under the time frame given."
"My car was done so much faster than I expected. What a bonus! They did a great job. Even detailed my car and vacuumed ..." Read more
"... our experience secure, we encountered no issues, they were very communicative throughout the entire process and always kept us in the loop on all our repairs. ..." Read more
"Communication ,and a attitude of making sure that I, a senior citizen with hearing loss understood what was been done .I ..." Read more
"... staff was EXTREMELY helpful and nice. I loved that they kept me updated via text and phone calls letting me know whats going on and the progress of my car. Thank ..." Read more
"... friendly, efficient, knowledgeable, and professional. Communication regarding the progress of the repair was excellent. The entire process proceeded much more quickly than ..." Read more
"They did! They sent me message updates and called me to let me know when my vehicle would be ready."

My Experience

So far everything’s looking good I just drove at home so everything’s fine with me right now

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Returned Clean

My Experience

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Returned Clean

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Returned Clean

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My Experience

The quality of service is excellent. Also, the up front staff are a joy to talk to. They are knowledgeable and deserve a raise...

My Experience

Excellent work on my 2017 Toyota Tundra.

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My Experience

The general manager Rene Ibarra went above and beyond for me, he has awesome customer service, I would recommend anyone to him for his awesome customer service, thank you so much.

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Your customer service there is awesome, the general manager Rene Ibarra and the girls in front went above and beyond . I appreciate them very much, thank you!

Customer Service

Awesome!!!

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My Experience

The customer service was amazing. I felt very welcome and they’re very kind and understanding.

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I would highly recommend in my family to go there just because they were so nice and I’m standing and kind and the process is very fast

Repair Quality

I had an amazing experience. They were very kind and sweet. I’m very understanding and kept me updated on my car.

Customer Service

The workers were very sweet and kind. They are very understanding and they kept updating me on my car status.

My Experience

Very helpful to explain damages to my Jeep explains step by step repairs needed. Time that it would be in shop long as parts are available.. Staff text on progress very satisfied with the whole experience! Very friendly office personnel & A+ to mechanics that did the work great job…

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I’ve already shared with family , friends & customers how over the top the office staff was with the service 🙌 & the timely repairs done by mechanic’s ! Need to check them out if you need repairs etc…thank you all 🤗

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Returned Clean

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My Experience

All staff members were polite and respectful. Mr. Rene was very cordial and welcoming. I was informed about the repair progress continously. I was offered drinks. I would definitely recommend Calliber Collision to anyone who needs their car be put back together.

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My Experience

Service was quick and the repair was perfect.

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My Experience

Although the car needed to stay longer (completely understand, I have worked on the automotive field for over a decade) they kept in touch with me every step and let me know about my progress. In the end, the car looked like it did when I first bought it and had all my questions and concerns taken care of. Awesome job.

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I was contacted constantly with updates on my car

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Returned Clean

My Experience

I really appreciate the excellent customer service I received from everyone at Caliber Collision. The team was kind, friendly, professional, and communicated with me every step of the way. Since this was my first experience dealing with an incident like this, I was nervous at first, but they made me feel comfortable, heard, and respected throughout the entire process. The entire experience was efficient and stress-free because of their dedication and care. Thank you to the whole team for making a difficult situation so much easier.

My Experience

Likely to Recommend

Repair Quality

Great service and friendly team!

Customer Service

Returned Clean

My Experience

Rene and all his team have done an amazing job at the Reedley Location, my Camaro is back on the road like new, I’m very satisfied with the quality of work, and they always keep me updated throughout the whole process, they explained to me the process and always kept me informed.

Likely to Recommend

Very likely to recommend them and if needed their services in the future I know exactly where to go.

Repair Quality

Rene and all his team have done an amzing job with my Camaro they were always keeping me up to date on the status of the car and they have done an amazing job my car looks like new, they were on time on delivery of the vehicle and they told me if anything happens with the work they have done to go back and get it fixed its all guaranteed also everyone at the office was very polite, Cristal always answered my calls in a positive professional way and were able to give me solutions on any concerns throughout the process. Thank you Caliber Reedley I really appreciate all of your business and top quality work.

Customer Service

Rene and Cristal were very polite and alway keep me up to date on the status of my vehicle always in a good mood as well.