Caliber - Rialto

4.8 (6,918reviews)

97%

(909) 874-4470

421 West Rialto Avenue, Rialto, CA 92376

97%

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421 West Rialto Avenue
Rialto, CA 92376

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About Caliber - Rialto

See Photos

421 West Rialto Avenue
Rialto, CA 92376

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (6,918)

Sort By:
Newest
Rating

5,588 Customers Rated

5 Stars

70.9% Complete

(4902)
4 Stars

5.9% Complete

(406)
3 Stars

1.4% Complete

(98)
2 Stars

0.8% Complete

(54)
1 Star

0.4% Complete

(31)
< 1 Star

1.4% Complete

(97)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair team demonstrated exceptional professionalism and attention to detail across all jobs. Communication was a standout strength, with customers appreciating frequent text message updates throughout the repair process, making stressful situations feel smooth and manageable. Timeliness was another highlight, as numerous customers reported receiving their vehicles ahead of the promised date. A few customers noted areas for improvement, including occasional delays, cleanliness of vehicles upon return, and isolated concerns about fitment or parts quality. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Timeliness
Communication

"Got my truck back 21 days before the expected pickup date and all the work is proper. Thank you guys again."

"My vehicle was completed before the expected completion date."

"My car was ready 4 days before the estimated date."

"Excellent customer service, everything was done in a timely manner, was quicker than I expected."

"Service was amazing and got my car back a day early than expected time."

"... Caliber Collision were so extremely helpful and kind. They texted me periodically about updates on my vehicle, and when I asked for further information; ..." Read more

"I was getting constant communication even if it was just to tell me the parts hasnt been found for my ..." Read more

"We were informed beyond a 10 scale rating. This eased our stress about being without a vehicle during ..." Read more

Timeliness
Communication

Timeliness
Communication

"Got my truck back 21 days before the expected pickup date and all the work is proper. Thank you guys again."

"My vehicle was completed before the expected completion date."

"My car was ready 4 days before the estimated date."

"Excellent customer service, everything was done in a timely manner, was quicker than I expected."

"Service was amazing and got my car back a day early than expected time."

"... Caliber Collision were so extremely helpful and kind. They texted me periodically about updates on my vehicle, and when I asked for further information; ..." Read more

"I was getting constant communication even if it was just to tell me the parts hasnt been found for my ..." Read more

"We were informed beyond a 10 scale rating. This eased our stress about being without a vehicle during ..." Read more

Abraham (Volkswagen owner) reviewed 8/11/26

Cecilia (Ford owner) reviewed 8/11/26

Patricia (Toyota owner) reviewed 8/10/26

The best car repair experience I have ever had

Manny was very helpful and took care of all the little things. Returned my car looking great.

Everyone was very nice. Excellent customer service.

Richard (Toyota owner) reviewed 8/10/26

We want to commend Jason he was very helpful. He kept us in the loop the whole time. Very pleasant experience.

Cathy (Chevrolet owner) reviewed 8/10/26

Awesome every time I am here! Outstanding

Virginia (Lexus owner) reviewed 8/10/26

I absolutely love the work Caliber Collision did on my car.

The customer provided was outstanding.

Ruth (Toyota owner) reviewed 8/10/26

Your Estimator,Jason Jimenez was outstanding in explaining and overlooking the quality control of service done to my car! I was extremely pleased with the experience !My car was so clean and shiny!!Thank you!! so much!

I would recommend this shop any day!

I am extremely happy with the experience I had with your company.

Personnel were very efficient and polite.

Fernando (Mazda owner) reviewed 8/10/26

Helen (Honda owner) reviewed 8/10/26

Great communication on updates during repair process.

I was kept updated on the stages of the repair process.

Geronimo (Volkswagen owner) reviewed 8/9/26

Looks like there wasn't even any damage. Very good work.

Ray (Hyundai owner) reviewed 8/7/26

very nice people

Vanda (Nissan owner) reviewed 8/5/26

Good job , thank you

Ralph (Toyota owner) reviewed 8/4/26

They were fast to repair the vehicle and kept me updated all through the process. Really helpful team

Kaly Mayela (Honda owner) reviewed 8/3/26

Crystal (Toyota owner) reviewed 8/3/26

I had a great experience working with Manuel L. at Caliber Collision. From start to finish, he was friendly, professional, and kept me informed throughout the repair process on my Tacoma. He took the time to answer all of my questions, made sure everything was handled smoothly, and genuinely cared about providing excellent customer service. My truck came back looking fantastic, and I couldn’t be happier with the quality of the repairs. Thank you, Manuel, for making what could have been a stressful experience so easy. I highly recommend asking for Manuel if you need repairs at Caliber Collision!

I had an excellent experience with Caliber Collision Rialto, thanks to Manuel. He was professional, friendly, and kept me updated throughout the entire repair process. He made everything easy and stress-free, and my truck came out looking amazing. I truly appreciate his outstanding customer service and highly recommend Manuel and the team at Caliber Collision Rialto. Thank you again!

Leofina (Toyota owner) reviewed 8/3/26

Excellent promt service,

Excellent prompt service

Maribel (Chevrolet owner) reviewed 8/3/26

Mario (Chevrolet owner) reviewed 8/3/26

Repair was completed promptly.. Repair was completed to my satisfaction.

Fabian (Nissan owner) reviewed 8/3/26

All exceptional.

Kept in communication and notified me how the progress was going, very appreciated. All exceptional staff.

Claudia (Ford owner) reviewed 8/3/26

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Caliber - Rialto

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Rialto

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (6,918)

5,588 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?