Caliber - Richmond Ky
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice people to work with!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues at this time. Looks good and run goods.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
HIGHLY!!!!!!!!
Repair Quality - 5.0/5.0 -
I just want to take a moment to give a HUGE thank you to Alex, Jeffrey, and everyone else at Caliber Collision in Richmond, Kentucky who worked on my 2023 Dodge Charger. I came to you guys during a really, really difficult time, and the way I was treated as a customer meant more to me than you probably realize. The patience, respect, kindness, and genuine concern you all showed me made such a difference. From the very beginning, I felt like I was being treated like family and not just another customer. You guys kept me updated, called to check in, answered every question I had, and never hesitated to communicate with me when there were changes or delays. If something wasn’t in, you called. If you had an update, you called. The estimated timeline was accurate, and I always knew what was going on with my vehicle. After everything I was going through, having people handle me and my situation with that much patience and respect truly meant the world to me. Alex, Jeffrey, and the entire Caliber Collision team, THANK YOU, THANK YOU, THANK YOU! I genuinely appreciate everything you did for me and my car. ❤️ I will ALWAYS recommend Caliber Collision to anyone who needs their vehicle repaired, and I will absolutely continue to do business with you guys in the future. Thank you for making a difficult situation so much easier. You guys are truly appreciated! 🙏🏽❤️
Customer Service - 5.0/5.0 -
I just want to take a moment to give a HUGE thank you to Alex, Jeffrey, and everyone else at Caliber Collision in Richmond, Kentucky who worked on my 2023 Dodge Charger. I came to you guys during a really, really difficult time, and the way I was treated as a customer meant more to me than you probably realize. The patience, respect, kindness, and genuine concern you all showed me made such a difference. From the very beginning, I felt like I was being treated like family and not just another customer. You guys kept me updated, called to check in, answered every question I had, and never hesitated to communicate with me when there were changes or delays. If something wasn’t in, you called. If you had an update, you called. The estimated timeline was accurate, and I always knew what was going on with my vehicle. After everything I was going through, having people handle me and my situation with that much patience and respect truly meant the world to me. Alex, Jeffrey, and the entire Caliber Collision team, THANK YOU, THANK YOU, THANK YOU! I genuinely appreciate everything you did for me and my car. ❤️ I will ALWAYS recommend Caliber Collision to anyone who needs their vehicle repaired, and I will absolutely continue to do business with you guys in the future. Thank you for making a difficult situation so much easier. You guys are truly appreciated! 🙏🏽❤️
Likely to Recommend - 5.0/5.0 -
Already have recommended Caliber to friends.
Repair Quality - 5.0/5.0 -
Looks good as new! All panels are perfectly aligned and paint is perfect.
Customer Service - 5.0/5.0 -
Received great communication throughout and everyone was always friendly and professional.
Returned Clean
My Experience - 5.0/5.0 -
You did a wonderful job i will tell everyone about you all how I trusted you all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
My Experience - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job keeping me informed about the car