Gerber Collision & Glass - Berea (Ky)

4.9 (76reviews)

96%

(859) 986-8611

299 Richmond Road N, Berea, KY 40403

96%

See Photos

299 Richmond Road N
Berea, KY 40403

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Berea (Ky)

See Photos

299 Richmond Road N
Berea, KY 40403

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Berea offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (76)

Sort By:
Newest
Rating

54 Customers Rated

5 Stars

61.8% Complete

(47)
4 Stars

6.6% Complete

(5)
3 Stars

0% Complete

(0)
2 Stars

1.3% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

1.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting vehicles looked brand new post-repair. The team received strong recognition for excellent customer service, friendly and professional staff, and thorough communication via text updates throughout the repair process. Repairs were frequently completed ahead of schedule, which customers greatly appreciated. A few customers noted improvement areas, including paint match concerns, minor unresolved issues requiring return visits, and a desire for more direct communication from technicians about repair details.

Select to learn more

Service Quality
Timeliness
Communication

"... automobile plant and part of that was inspecting repairs. The paint match was perfect all the panel gaps were like they should be. If you didn't know you would never ..." Read more

"... we are very satisfied with the service and repair. Customer service was excellent and the time was taken to go over everything that was done to the vehicle. ..." Read more

"The paint on the repaired panels does not match the factory paint. Also on the interior driver‘s door panel that ..." Read more

"... car in twice the same repair because the first time a refurbished headlight assembly was put in rather than OEM. Sold because the insurance company refused to pay ..." Read more

"You all did excellent work looks like new and I appreciate how fast you got me in and out of your shop thanks again"

"A couple days early in fact but it was good to go"

"Very fast repair did not expect the repairs to be done as quickly as they were and very nice updates"

"Vehicle was ready before the date it was promised."

"You all got my truck in and out of the shop sooner than you said you would and I appreciate that"

"Was a couple days late"

"They use a little online tool to let you track the progress I rather liked it"

"They were very easy to schedule with. I was kept informed via text during the repair and the job was completed ahead of schedule. The most important ..." Read more

"Very nice updates made me aware of the steps taken. I greatly appreciated this!!"

"Quick and simple process to get my car taken care of. I wished there was some actual communication about what needed repairing with a brief overview from the mechanics, ..." Read more

"... as if nothing has happened! Excellent service and keeping communication up to date is excellent!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... automobile plant and part of that was inspecting repairs. The paint match was perfect all the panel gaps were like they should be. If you didn't know you would never ..." Read more

"... we are very satisfied with the service and repair. Customer service was excellent and the time was taken to go over everything that was done to the vehicle. ..." Read more

"The paint on the repaired panels does not match the factory paint. Also on the interior driver‘s door panel that ..." Read more

"... car in twice the same repair because the first time a refurbished headlight assembly was put in rather than OEM. Sold because the insurance company refused to pay ..." Read more

"You all did excellent work looks like new and I appreciate how fast you got me in and out of your shop thanks again"

"A couple days early in fact but it was good to go"

"Very fast repair did not expect the repairs to be done as quickly as they were and very nice updates"

"Vehicle was ready before the date it was promised."

"You all got my truck in and out of the shop sooner than you said you would and I appreciate that"

"Was a couple days late"

"They use a little online tool to let you track the progress I rather liked it"

"They were very easy to schedule with. I was kept informed via text during the repair and the job was completed ahead of schedule. The most important ..." Read more

"Very nice updates made me aware of the steps taken. I greatly appreciated this!!"

"Quick and simple process to get my car taken care of. I wished there was some actual communication about what needed repairing with a brief overview from the mechanics, ..." Read more

"... as if nothing has happened! Excellent service and keeping communication up to date is excellent!" Read more

Angie (Jeep owner) reviewed 10/21/26

Thelma (Jeep owner) reviewed 10/17/26

Thelma Holcomb

Michael (Ford owner) reviewed 10/15/26

John was great. He was knowledgeable and responsive. Good explain.

Moises (Hyundai owner) reviewed 10/13/26

Phillip (Chrysler owner) reviewed 10/9/26

The paint on the repaired panels does not match the factory paint. Also on the interior driver‘s door panel that had to be removed and reinstalled after the new door was installed was damaged. They tried to repair it with a steamer, but there’s still a visible mark that looks like a bubble or pinch in the material.

Kaylee (Toyota owner) reviewed 9/28/26

Amazing!

Brad (Toyota owner) reviewed 9/24/26

Terry (Chrysler owner) reviewed 9/14/26

Need to bring the car back,still has a small dent in the front lower spoiler.

Good

Matthew (Chevrolet owner) reviewed 9/13/26

Benjamin (Jeep owner) reviewed 9/11/26

Oma (Toyota owner) reviewed 9/3/26

Did an awesome job!! Very fast and efficient!! Great customer service!! Thank you so much!!!

Very fast turnaround. Friendly and helpful staff! Very nice updates on vehicle. Would and will recommend to others!! Thank you so much!!’n

Excellent customer serve!!!

Ruby (Toyota owner) reviewed 8/31/26

Jason (Subaru owner) reviewed 8/31/26

Great service, friendly staff, great work, and they kept me informed every step of the way. Everything I could ask for.

Fairly painless process overall and product looks great

Everybody was wonderful they even let me turn in my rental car because the rental car person had already left for the day

Roberta (Toyota owner) reviewed 8/24/26

Everyone was so nice and we were well informed on the progress of our repair

Cynthia (Kia owner) reviewed 8/22/26

Thanks for doing such a great job.

Carine (Kia owner) reviewed 8/21/26

Lora (Hyundai owner) reviewed 8/21/26

Flawless repair!!!! Amber was EXTREMELY helpful. She kept us informed with every step. She was very kind and knowledgeable. The repairs where finished in just a few days and they did am AMAZING job even washed the vehicle for us! We are beyond satisfied with every aspect of their work!

Absolutely 100% satisfied. Amber was AWESOME. vehicle was finished by the estimated time. Flawless work. Couldn't even tell it had been hit. The process from scheduling, to drop off, to pick up was a breeze and staff was friendly and knowledgeable

They were AWESOME!!!!!

Shirley (Toyota owner) reviewed 8/21/26

Excellent service, thank you

Leonard (Buick owner) reviewed 8/20/26

Good people everything was done a head of time car looks like new Thank you. Leonard Coffey

Daniel (Toyota owner) reviewed 8/14/26

Happy with the updates when the work was in progress, also the speed & quality of the repair! Thanks again!

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Gerber Collision & Glass - Berea (Ky)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Berea (Ky)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (76)

54 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean