Gerber Collision & Glass - Berea (Ky)

4.9 (64reviews)

97%

(859) 986-8611

299 Richmond Road N, Berea, KY 40403

97%

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299 Richmond Road N
Berea, KY 40403

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Online Estimate

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About Gerber Collision & Glass - Berea (Ky)

See Photos

299 Richmond Road N
Berea, KY 40403

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Berea offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (64)

Sort By:
Newest
Rating

44 Customers Rated

5 Stars

62.5% Complete

(40)
4 Stars

4.7% Complete

(3)
3 Stars

0% Complete

(0)
2 Stars

1.6% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting that vehicles looked brand new upon return. The communication throughout the repair process received strong appreciation, particularly the regular text updates that kept customers informed at every step. Timeliness was a standout strength, with numerous customers highlighting that vehicles were completed ahead of schedule. Friendly, professional, and knowledgeable staff were frequently commended for making the overall experience smooth and stress-free. A few customers noted areas for improvement, including a desire for more direct verbal communication from technicians about repair details, occasional delays, and isolated concerns about repair quality requiring a return visit.

Select to learn more

Service Quality
Timeliness
Communication

"... automobile plant and part of that was inspecting repairs. The paint match was perfect all the panel gaps were like they should be. If you didn't know you would never ..." Read more

"They did a good job on the repair."

"Currently we are very satisfied with the service and repair. Customer service was excellent and the time was taken ..." Read more

"Had to take my car in twice the same repair because the first time a refurbished headlight assembly was put ..." Read more

"Everything was done in a timely manner and looks great! Thank you!"

"You all got my truck in and out of the shop sooner than you said you would and I appreciate that"

"... was kept informed via text during the repair and the job was completed ahead of schedule. The most important they guarantee the work and my ..." Read more

"Vehicle was ready before the date it was promised."

"It was ready before"

"Was a couple days late"

"They were very easy to schedule with. I was kept informed via text during the repair and the job was completed ahead of schedule. The most important ..." Read more

"We recieved text updates every step of the way!!"

"... as if nothing has happened! Excellent service and keeping communication up to date is excellent!" Read more

"Quick and simple process to get my car taken care of. I wished there was some actual communication about what needed repairing with a brief overview from the mechanics, ..." Read more

"You all kept me up on a daily basis"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... automobile plant and part of that was inspecting repairs. The paint match was perfect all the panel gaps were like they should be. If you didn't know you would never ..." Read more

"They did a good job on the repair."

"Currently we are very satisfied with the service and repair. Customer service was excellent and the time was taken ..." Read more

"Had to take my car in twice the same repair because the first time a refurbished headlight assembly was put ..." Read more

"Everything was done in a timely manner and looks great! Thank you!"

"You all got my truck in and out of the shop sooner than you said you would and I appreciate that"

"... was kept informed via text during the repair and the job was completed ahead of schedule. The most important they guarantee the work and my ..." Read more

"Vehicle was ready before the date it was promised."

"It was ready before"

"Was a couple days late"

"They were very easy to schedule with. I was kept informed via text during the repair and the job was completed ahead of schedule. The most important ..." Read more

"We recieved text updates every step of the way!!"

"... as if nothing has happened! Excellent service and keeping communication up to date is excellent!" Read more

"Quick and simple process to get my car taken care of. I wished there was some actual communication about what needed repairing with a brief overview from the mechanics, ..." Read more

"You all kept me up on a daily basis"

Jason (Subaru owner) reviewed 8/26/26

Great service, friendly staff, great work, and they kept me informed every step of the way. Everything I could ask for.

Roberta (Toyota owner) reviewed 8/24/26

Everyone was so nice and we were well informed on the progress of our repair

Cynthia (Kia owner) reviewed 8/22/26

Thanks for doing such a great job.

Carine (Kia owner) reviewed 8/21/26

Lora (Hyundai owner) reviewed 8/21/26

Flawless repair!!!! Amber was EXTREMELY helpful. She kept us informed with every step. She was very kind and knowledgeable. The repairs where finished in just a few days and they did am AMAZING job even washed the vehicle for us! We are beyond satisfied with every aspect of their work!

Absolutely 100% satisfied. Amber was AWESOME. vehicle was finished by the estimated time. Flawless work. Couldn't even tell it had been hit. The process from scheduling, to drop off, to pick up was a breeze and staff was friendly and knowledgeable

They were AWESOME!!!!!

Shirley (Toyota owner) reviewed 8/21/26

Excellent service, thank you

Leonard (Buick owner) reviewed 8/20/26

Good people everything was done a head of time car looks like new Thank you. Leonard Coffey

Daniel (Toyota owner) reviewed 8/14/26

Happy with the updates when the work was in progress, also the speed & quality of the repair! Thanks again!

Lois (Ford owner) reviewed 8/10/26

Mark (Toyota owner) reviewed 8/4/26

True (Land Rover owner) reviewed 7/31/26

Professional and courteous

Professional and courteous great job

My car looks great

Renee (Lexus owner) reviewed 7/28/26

Completely satisfied with Gerber! Everyone was friendly and helpful and “Amber” kept me informed every step that was taken till my truck was completed! They also completed earlier than expected!

Leonard (Buick owner) reviewed 7/27/26

A bunch of good people and thay do good work

Redom (Hyundai owner) reviewed 7/27/26

Bethanne (Chevrolet owner) reviewed 7/23/26

Everything was done in a timely manner and looks great! Thank you!

Each person I talked to was friendly and helpful.

Jemima (Honda owner) reviewed 7/20/26

Look as brand new as if nothing has happened! Excellent service and keeping communication up to date is excellent!

Brittany (Chevrolet owner) reviewed 7/18/26

Awesome service and very helpful. Highly recommend!

Lloyd (Honda owner) reviewed 7/17/26

Nickolas (Toyota owner) reviewed 7/16/26

Brad (Honda owner) reviewed 7/16/26

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view more shops in: Berea | 40403

I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Gerber Collision & Glass - Berea (Ky)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Berea (Ky)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (64)

44 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?