Caliber - Richmond Ky
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Company did excellent job on car repairs and went above and beyond to get my vehicle returned to me efficiently
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall, great experience! Everyone has helpful and kind when I called for updates, my car looks as good as new!
My Experience - 0.0/5.0 -
There is a terrible vibration in the back of the vehicle as I drive down the road. Will bring it back on Monday
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex and the staff were amazing . There was a small issue and they more than gracious to fix it correctly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks incredible! Thank you all for the hard work and dedication you put into it - I truly appreciate your effort and attention to detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Well pleased with Caliber and glad I chose you to do the repairs.
Repair Quality - 5.0/5.0 -
A beautiful job was done and very pleased.
Customer Service - 5.0/5.0 -
Ryan was very helpful and very nice every time I spoke with him.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was a pleasure to work with. From Ryan at the front desk to Alex in the shop, it was a very easy process! Thank you all!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The bumper may be slightly larger than the factory one. But not very noticeable
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repairs look fine / 100% satisfied. A little less or more accurate automatic text messages about when the repairs will be completed would be helpful/ nice. I received nearly daily extensions of when the car would be complete from 5/29 to 6/5. I get that the critical timeline is flexible, but for days it’ll be ready tomorrow, tomorrow, tomorrow, tomorrow seems a bit much. In the end - all good. 😊
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Alex was very helpful.
Customer Service - 5.0/5.0 -
Alex was very helpful.