Caliber - Richmond Ky
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was polite and knowledgeable about our car and work was completely satisfactory We were kept up to date with the repairs We are completely satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was kept informed about everything going on Car Looked amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied with the service performed
Repair Quality - 5.0/5.0 -
Excellent service, on time, effective at relaying issues and situations such as parts ordered and status.
Customer Service - 5.0/5.0 -
Incredibly helpful when relaying information and updates on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Thorough and professional
Returned Clean
My Experience - 5.0/5.0 -
The regular updates were nice. Staff was helpful and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The left head light was replaced and the low beam creates a line when there isn’t any ambient light.
Customer Service - 5.0/5.0 -
Very courteous
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
They had my car for a little over a month. They could have checked my tires at least my right side of tires psi was 27 when I picked it up I had to go get air right away. Also they didn’t call to give updates I had to call every week to see when it would be done
Customer Service - 3.5/5.0 -
They need to communicate to the owners about the progress especially if the car is going to be in the shop for a month
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very easy..took care of the rental care return, too...very good experience....would reccommend to others needing the service
My Experience - 5.0/5.0 -
Very easy to work with.
My Experience - 5.0/5.0 -
Wonderful job and also greatly appreciate the clean up afterward. Beyond pleased.
My Experience - 0.0/5.0 -
The trim on the front passenger door has not been replaced and is not secure on the door, front passenger door not does not look aligned- gapping at bottom over lapping on top.