CARSTAR on Nicholasville

4.8 (2,235reviews)

97%

(859) 456-2878

2159 Lexington Rd, Nicholasville, KY 40356

97%

See Photos

2159 Lexington Rd
Nicholasville, KY 40356

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About CARSTAR on Nicholasville

See Photos

2159 Lexington Rd
Nicholasville, KY 40356

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 6 years.

CARSTAR ON NICHOLAVILLE is an independently owned collision repair facilitie, offering auto body repair, , storm damage repair with 24/7 accident assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and industry leading customer satisfaction ratings. We offer a national warranty on qualified repairs and a service guarantee.

Services

Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Lexus Certified

Call

Website

Reviews (2,235)

Sort By:
Newest
Rating

1,904 Customers Rated

5 Stars

76% Complete

(1698)
4 Stars

5.9% Complete

(131)
3 Stars

1.3% Complete

(29)
2 Stars

0.6% Complete

(13)
1 Star

0.4% Complete

(10)
< 1 Star

1% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating daily text updates and phone calls throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. The unexpected bonus of vehicle cleaning and detailing delights customers. While some experienced delays due to parts availability or weather, the proactive communication helped manage expectations. A few customers noted minor issues requiring return visits, but these were handled promptly and professionally.

Select to learn more

Service Quality
Timeliness
Communication

"Fabulous job on the work and excellent customer service!!!!!"

"This place is amazing, very professional, they kept us updated almost daily on her vehicle, and the work ..." Read more

"Excellent service and did a exceptional job on my car"

"Every detail was completed with excellent service"

"... working with insurance, and setting up the repair. The repair itself was superior. Communication was excellent throughout the process. Getting into an ..." Read more

"Repairs were done in a timely manner."

"So they had a target date which after they got into it got extended due to needing more parts. No big ..." Read more

"It was ready by the original promised date"

"My car was ready 10 days earlier than promised."

"Finished my vehicle a day early. Fabulous job."

"I love the communication with the texting updates and phone calls."

"... setting up the repair. The repair itself was superior. Communication was excellent throughout the process. Getting into an accident can be traumatic, however, ..." Read more

"... dealt with was always very kind and informative. I appreciated the updates on the progress of my car along the way. Overall, very professional and quality ..." Read more

"They were all great. They kept me informed on everything that was happening. I will recommend them to anyone that needs body ..." Read more

"The team did an incredible job! They communicated effectively & kept me in the loop the entire time! Highly recommend!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Fabulous job on the work and excellent customer service!!!!!"

"This place is amazing, very professional, they kept us updated almost daily on her vehicle, and the work ..." Read more

"Excellent service and did a exceptional job on my car"

"Every detail was completed with excellent service"

"... working with insurance, and setting up the repair. The repair itself was superior. Communication was excellent throughout the process. Getting into an ..." Read more

"Repairs were done in a timely manner."

"So they had a target date which after they got into it got extended due to needing more parts. No big ..." Read more

"It was ready by the original promised date"

"My car was ready 10 days earlier than promised."

"Finished my vehicle a day early. Fabulous job."

"I love the communication with the texting updates and phone calls."

"... setting up the repair. The repair itself was superior. Communication was excellent throughout the process. Getting into an accident can be traumatic, however, ..." Read more

"... dealt with was always very kind and informative. I appreciated the updates on the progress of my car along the way. Overall, very professional and quality ..." Read more

"They were all great. They kept me informed on everything that was happening. I will recommend them to anyone that needs body ..." Read more

"The team did an incredible job! They communicated effectively & kept me in the loop the entire time! Highly recommend!"

Matthew (GMC owner) reviewed 8/12/26

Everything went very smooth from beginning to end. I loved the live updates on how the vehicle was doing. I will definitely be taking my cars here going forward

Kenneth (Subaru owner) reviewed 8/12/26

Rob kept me up to date on status of repairs. It took a little longer than estimated, but as long as the work was completed I have no problem. I have not had a chance to look in detail at the repairs but plan to.

I had someone run into my auto in parking lot a couple of years ago and took it there. Very satisfied and I took it again this time.

I enjoyed working with Jessica and Rob, and have confidence that everything was completed correctly.

very good working with personnel

Joe (Lexus owner) reviewed 8/12/26

Great work on time and good communication of repairs needed

Very easy to work with for repairs

Great communication

Walked us through each step and let us know what to expect

Donald (Ford owner) reviewed 8/11/26

Work looks spot on. Communication was good. Part delivery was painful for all involved

Tim (Hyundai owner) reviewed 8/11/26

We were very pleased with the service we received. Everyone was very nice and our car was done 3 days sooner than expected! Our car looks great! Thank you for making it a pleasure to work with Carstar!

Tim (Toyota owner) reviewed 8/10/26

Great service couldn't have asked for any better I'm glad I picked this company everybody was superb professional and I hope someone reads this review and sends their car to them to get fixed with with the utmost professionalism

Janice (Hyundai owner) reviewed 8/10/26

Friendly and efficient personnel.

Hector (Toyota owner) reviewed 8/10/26

Jim (Toyota owner) reviewed 8/7/26

My experience was over of the best I've ever had. Thomas was on top of everything and was very attentive and went above and beyond on my cart repair. Excellent experience!

Thomas was great!

Great service with Thomas!

Wade (Jeep owner) reviewed 8/7/26

I had an excellent experience with this repair team after my car was hit. Everyone was professional, kind, and kept me informed throughout the process. The quality of the repair was outstanding, and my car looks great. I truly appreciate their exceptional customer service and highly recommend them.

Mary (Volvo owner) reviewed 8/6/26

Donnie and Jessica were very professional during all the interactions I had with Them. Excellent customer service and so far no problems with the car repairs.

Donnie and Jessica were great a communicating and follow-up.

Kaula (Nissan owner) reviewed 8/6/26

Lovely people and they did a awesome job with my car

Lovely people and they did a awesome job

Heather Or Troy (Toyota owner) reviewed 8/4/26

Looks great to the naked eye. The only reason I wouldn’t give a 10 is because I didn’t see up underneath it.

I was well informed during the entire process.

Brenda (Toyota owner) reviewed 8/3/26

George (Chevrolet owner) reviewed 8/3/26

Mona (Jeep owner) reviewed 8/3/26

I honesty was treated like family. These people are awesome and they did an awesome job on my car. THANK YOU

I am very happy

They are awesome

Treated me like family

Edward (Toyota owner) reviewed 7/30/26

Great service. Good updates! Done in the time frame promised.

Jason (Hyundai owner) reviewed 7/30/26

Jonathan (Subaru owner) reviewed 7/30/26

Very likely.

Jessica and Thomas are incredible. Very happy with the service.

Incredible. Very attentive. Jessica kept me updated on the progress.

Tom (Toyota owner) reviewed 7/29/26

Top of reviews

CARSTAR on Liberty

4.8 498 reviews
2003 LIBERTY ROAD
Lexington, KY 40505

Caliber - Nicholasville

4.8 861 reviews
106 Bradley Dr
Nicholasville, KY 40356
Kentucky Collision Centers - N...

4.6 736 reviews
4080 Lexington Rd.
Nicholasville, KY 40356
Caliber - Nicholasville - Wils...
NOT RATED YET
212 Wilson Drive
Nicholasville, KY 40356

view more shops in: Nicholasville | 40356

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

CARSTAR on Nicholasville

Take photos and get an online estimate

Schedule an estimate appointment

About CARSTAR on Nicholasville

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (2,235)

1,904 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?