Kentucky Collision Centers - Nicholasville Cr#10

4.5 (744reviews)
92%
4080 Lexington Rd.,  Nicholasville,  KY  40356

In operation 60 years, 29 years at this location.

Located behind Dan Cummins Ford Lincoln in Nicholasville, we are one of six Kentucky Collision Centers locations in the Lexington, KY area, Kentucky Collision has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with convenient locations in Georgetown, Nicholasville, and Richmond. At Kentucky Collision Centers, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (744)

My Experience

Likely to Recommend

Repair Quality

10. Chance was wonderful and kept me up to date on my repairs. She is a tremendous asset to Kentucky Collison. Josh opened the office on Saturday, which they are normally closed, so I could pick up my SUV. I highly recommend Kentucky Collision!

Customer Service

Returned Clean

My Experience

My Experience

The workmanship is top notch. This is the second vehicle I’ve brought to you guys. I had no doubt the work and craftsmanship would be outstanding. You have a customer for life. Thanks for great service.

My Experience

They did a great job on the repairs and paint my car looked shinier and more new than what it did when I bought it brand new thanks to all of the employees at KY Collision

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Repair Quality

Customer Service

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Repair Quality

Looks Great

Customer Service

Keith was very professional, knowledgeable and very nice

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repair went well. Status link could have been updated more frequently to reflect process.

Customer Service

He was great

Returned Clean

My Experience

Poor communication, no updates given via text or the website as promised, took much longer than promised, when the vehicle was picked up there were several things wrong with the repaired items. New Driver side wheel well cover clips broken so cover does not fit flush. Issues with paint on edges of some areas. Blobs, overlap onto plastic, missed areas on Edges. Driver side window not working properly, auto feature no longer working. Roof rack on drivers side was not reattached. Sunroof motor making bad noise. Interior on drivers front and back covered in white chalky substance. Drivers side headlight appears to have some kind of scratches or imperfections on the bottom and not lining up with the frame.

Likely to Recommend

Repair Quality

With the color it is matched very well and I’am very satisfied.

Customer Service

Returned Clean

My Experience

Excellent service with professionals who treated me and my car well. I have had the car back for one day and will contact you if there is a problem.

Likely to Recommend

Definitely will recommend

Repair Quality

I will drive the car more today, but so far it is in great shape.

Customer Service

Chance and Keith were professional and kept me posted.

Returned Clean

My Experience

Staff was super responsive. Keith answered any questions I had and the response time was wonderful.

Likely to Recommend

Repair Quality

Did a great job and Keith walked us through the process. Thank you

Customer Service

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Repair Quality

Repeat customer for a reason. Excellent customer service, communication and great body work. Thank you!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Service was great, people were great, one minor thing on finder was still slightly bent but they said they would look into it for me.

My Experience

I had an excellent experience with Kentucky Collision Center. Chance made the entire process easy from start to finish. She took care of everything from checking in my vehicle, getting me to the rental car company, and even helped coordinate the return of my rental to Enterprise when my vehicle was finished. The level of professionalism throughout the entire repair process was outstanding, and the quality of the body work exceeded my expectations. My vehicle looks great, and the repairs were completed with great attention to detail. I highly recommend Kentucky Collision Center to anyone needing body repair work. She made what could have been a stressful experience simple and hassle free.

Likely to Recommend

Yes, I would. Kentucky Collision Center Nicholasville Rd Nicholasville KY. Ask for Chance.

Repair Quality

From start to finish, Chance took great care of us. It truly showed that she is passionate about customer service. I have worked as a sales manager during my career, so I can usually tell when someone is just going through the motions. Chance is not faking it. She genuinely cares about taking care of you as a customer and making sure your vehicle is handled properly after an accident. She made sure we were dropped off at the rental car company, and the staff also made sure we had a ride back to Kentucky Collision Center when it was time to pick up our Highlander. They did an excellent job repairing our Highlander, which we are very thankful for. Chance was the icing on the cake. She had it cleaned up and ready to go when we arrived. I highly recommend Kentucky Collision Center on Nicholasville Road, located on the left just past Brannon Crossing. Excellent work and outstanding customer service from beginning to end.

Customer Service

The customer service at Kentucky Collision Center was outstanding from beginning to end. Chance and her team made the entire process easy and stress-free. They kept us informed, made sure we had transportation to the rental car company, and also helped arrange our return when it was time to pick up our Highlander. Chance truly stands out. Having worked as a sales manager, I can usually tell when someone is just going through the motions. She genuinely cares about her customers and takes pride in making sure they are well taken care of. Our Highlander looked great, was cleaned up, and ready to go when we arrived. Chance and the entire team went above and beyond, and we could not have asked for a better experience.

Returned Clean

Likely to Recommend

The work was good, but I’m not going to recommend the shop due to the lack of communication. I’m not even upset that it was a month late. I understand that sometimes things happen and deadlines get pushed back, but the customer needs to be in the loop.

Repair Quality

The repair repairs look good. It also took an entire month longer than predicted, and there was little to no communication on why that happened other than getting text message updates, saying that it was going to take longer for some unknown reason. There was no communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great service in timely manner

Customer Service

Great

Returned Clean

Likely to Recommend

I have been very pleased with how they do my vehicles. They are very good people the professional very pleased.

Repair Quality

I was very happy with my car how it turned out. They were very good about keeping me updated on my car repairs and the staffing was excellent with me.

Customer Service

The customer service was very good with me treating me very polite and kind. I really respect that and how they handled everything.

Returned Clean

My Experience

Keith was awesome from beginning to end. The repair looks great. Thank you!

Likely to Recommend

Repair Quality

Keith was great. Project took longer than expected but the outcome was worth it. Nice job!

Customer Service

Again, Keith was great.

Returned Clean