Kentucky Collision Centers - Georgetown Cr#9

4.8 (1,155reviews)
97%
295 Connector Rd.,  Georgetown,  KY  40324

In operation 60 years.

With six locations in the Lexington, KY area, Kentucky Collision Centers has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with convenient locations in Georgetown, Nicholasville, and Richmond. At Kentucky Collision Centers, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,155)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The team is widely recognized for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating regular updates via calls and texts throughout the repair process. Many customers were pleasantly surprised when repairs were completed ahead of schedule. Thoughtful extras like interior detailing and thorough vehicle cleaning were frequently highlighted as unexpected delights. A small number of customers noted areas for improvement, including more proactive status updates during longer repairs, clearer communication around delays, and ensuring all repair items are fully completed before vehicle pickup. Overall, the shop enjoys strong loyalty, with many customers returning for multiple repairs and enthusiastically recommending the center to friends and family.
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"... front desk to the supervisor handling my vehicle, everyone was extremely professional, caring, and courteous. They kept me updated throughout the entire process, ..." Read more
"... have ever wished for. Not only was it great work, it was incredibly customer service. Plus: they detailed the inside of my car-it was like I was getting a ..." Read more
"They were amazing!! They went above and beyond what was expected"
"The repairs were done seamlessly! I could not tell that the car was wrecked!"
"... several of my vehicles in the past and currently. I've always been 110% satisfied with the workman ship and quality of all the repairs I've had done ....thanks again ..." Read more
"Way before expected"
"... often about the status of the vehicle and actually beat their estimated completion date by almost a full week. Very satisfied and highly recommend." Read more
"The repairs look great! Very pleased with getting my car back a week ahead of schedule and the service I received, thank you!"
"Was to be no longer than 2 weeks was 6 weeks"
"Took way too long for the repairs."
"... service at KY Collision Center was exceptional. Staff kept in touch and provided us with accurate updates regularly." Read more
"... whole operation!! They were very professional and kept in constant contact with me about all phases of the repair. They handled the insurance company as far as navigating ..." Read more
"... work with and care about the quality of their work. Proactive communication concerning the status of your repair, especially when there are delays which were valid, ..." Read more
"The communication was so thorough."
"Completed the repair in a timely fashion. Communicated very often about the status of the vehicle and actually beat their estimated completion date ..." Read more

My Experience

They did a great job and it looks new in the area fixed! Came back clean, great communication too.

My Experience

Very satisfied. I used to work in body inspection at my previous employer and everything fits perfectly and paint is good.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

got no problem sending people to ky collision. would do so with confidence.

Repair Quality

great job over all. however, a front end alignment is now needed. i know that the accident caused the tires to be out of alignment for two reasons; the car pulls to the left and the car was hit on the right side pushing left - i just got an alignment just a few months ago.

Customer Service

everyone at the shop was friendly, courteous and professional. also, gave me the impression that they cared about me, the car and their reputation as a business.

Returned Clean

My Experience

From the Beginning of making arrangements to have my Treasured car repaired with your company, we felt care and concern for us, and the promise to do a great job would be done. You kept in touch with us in a daily manor, and finished the repair earlier than expected. It looks great, and thank you.

Likely to Recommend

Repair Quality

As Stressful as it is to have your car damage when hit, your organization and skills do their best to make it less difficult. And my car looks great

Customer Service

Returned Clean

My Experience

Excellent Staff and Service!

Likely to Recommend

Repair Quality

Fantastic Service! Fantastic Staff! I mean that with all my Heart! I Highly recommend them if you need bodywork. They worked with my insurance company and it was so simple.

Customer Service

Fantastic

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jason was very easy to work with- he communicated well via email and answered all of my questions. He was always very professional and explained my repairs well. Thank you!

Likely to Recommend

Everyone was very professional, returned calls, and polite when I came in to the center.

Repair Quality

Customer Service

Jason communicated well with all updates and did a great job working with a third party insurer.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Looks good and was done ahead of schedule

Customer Service

Likely to Recommend

No doubt about it.

Repair Quality

Customer Service

Excellent craftmenship .give your men all the credit.

My Experience

I had an excellent experience with Kentucky Collision after needing repairs on my Subaru. From the front desk to the supervisor handling my vehicle, everyone was extremely professional, caring, and courteous. They kept me updated throughout the entire process, communicated clearly, and never over-promised. I especially appreciated that they were able to complete the repairs earlier than expected! It’s not always easy dealing with vehicle repairs, but Kentucky Collision made the entire experience as smooth and stress-free as possible. I truly felt that my car was in good hands and that I was treated with genuine care and respect. I highly recommend Kentucky Collision to anyone needing quality repairs and exceptional customer service!

Likely to Recommend

Repair Quality

Customer Service

They were polite and kept me up to date on the status

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everything was great and Jason was a pleasure to deal with. My only complaint is that my appointment was honored and my car was disassembled when there wasn’t even a clear date on when the bumper would be there. I could have driven my car for another week and saved money on a rental.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very friendly staff, very clean, detailed repair, looks better than before the vehicle sustained the damage, like-new.

My Experience

Great job, great work!

Likely to Recommend

Very likely

Repair Quality

Complete Satisfaction

Customer Service

Wonderful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean