Kentucky Collision Centers - Georgetown Cr#9

4.8 (1,118reviews)
96%
295 Connector Rd.,  Georgetown,  KY  40324

In operation 60 years.

With six locations in the Lexington, KY area, Kentucky Collision Centers has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with convenient locations in Georgetown, Nicholasville, and Richmond. At Kentucky Collision Centers, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,118)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or like they just rolled off the showroom floor. The team receives strong recognition for exceptional communication, keeping customers informed through calls, texts, and emails throughout the repair process. Timeliness is a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. The interior and exterior detailing provided as a complimentary touch frequently delighted customers. A few customers noted areas for improvement directly, including desires for more proactive status updates, concerns about repair delays, and occasional quality issues on first attempts, but the overall sentiment reflects a highly satisfied customer base that overwhelmingly recommends the shop.
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"The customer service at KY Collision Center was exceptional. Staff kept in touch and provided us with accurate ..." Read more
"I have used them several times and they always do high quality the best work!!!!"
"The repairs were done seamlessly! I could not tell that the car was wrecked!"
"... several of my vehicles in the past and currently. I've always been 110% satisfied with the workman ship and quality of all the repairs I've had done ....thanks again ..." Read more
"Done really fast. Great customer service. Work overall wonderful. Car received clean."
"... often about the status of the vehicle and actually beat their estimated completion date by almost a full week. Very satisfied and highly recommend." Read more
"They had it done a week early then expected"
"Way before expected"
"Took way too long for the repairs."
"Was to be no longer than 2 weeks was 6 weeks"
"... customer service at KY Collision Center was exceptional. Staff kept in touch and provided us with accurate updates regularly." Read more
"Excellent Communication Skills. Excellent customer service."
"The communication was so thorough."
"... of my process with Kentucky Collision was amazing. They updated me every step of the way. My car looks brand new! I appreciate them so much! : Thank you all!" Read more
"... work with and care about the quality of their work. Proactive communication concerning the status of your repair, especially when there are delays which were valid, ..." Read more

My Experience

Very good job

Likely to Recommend

Repair Quality

Wonderful to work with!

Customer Service

Very nice & quick to get a response!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

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Repair Quality

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Returned Clean

My Experience

Everyone done as they said it would and the painter done an awesome job not one defect any where

Likely to Recommend

Repair Quality

Awesome workmanship. My vehicle looks like nothing was ever wrong with it

Customer Service

Returned Clean

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Repair Quality

Everything was fine

Customer Service

Very good

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Repair Quality

Customer Service

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Repair Quality

Tony was great to work with. Really appreciate everyone at this location.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service from Jason and Carrie. Repairs done correctly and in a timely manner. Great communication during the repair process. Would highly recommend Kentucky Collision Center of Georgetown.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Our car looks great. Thank you so very much!

My Experience

Great communication from the start and through out the repair window. Repairs look great!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

It was not your fault. I am the one who pick up this shop.

Repair Quality

First repaired looked like the rear door was just buffed. No repaired tot he dents. Four additional days were required to almost have it full repaired. Shared with staff no good door panel condition.

Customer Service

The attention was ok but, the actual work quality was lacking.

Returned Clean

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Repair Quality

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Repair Quality

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Repair Quality

Customer Service

Returned Clean