Caliber - Richmond Ky
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looks wonderful and Liberty Mutual did a fantastic job with the claim. My only complaint is that it took so long but many vehicles were damaged with the hail storm so they probably couldn’t help the length of time to repair.
My Experience - 5.0/5.0 -
Everything was super easy and I was updated throughout the process. It was completed faster than expected and my car was also detailed inside which was unexpected but also nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The workmanship of the repairs and paint is excellent. Thank you!
My Experience - 0.0/5.0 -
The front bumper is not lined up or seated correctly under the RH Fr headlamp. The LH QTR panel edge at rear bumper has been chipped and touched up and is very noticeable. The drivers door edge now has 2 large chips on it that were not there and the rear glass has been changed from my tinted one and is very wavy to look through out the back. Also the RH front trim pad is dented in 2 spots that weren't there before. Therse are just the overall first inspection items I noticed looking at the vehicle.
My Experience - 5.0/5.0 -
Completely satisfied with the repairs made to my Ford truck. Thank you Caliber Collision!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Lied about everything very dishonest company all around
Likely to Recommend - 0.5/5.0 -
Still doing the same thing with my daughter car
Repair Quality - 0.5/5.0 -
Lied about everything
Customer Service - 0.5/5.0 -
Baited me in to commenting to let them do the work and then once they had my truck could not get it back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The time to repair the car is a 3 or 4.
Customer Service - 4.5/5.0 -
Everyone very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for service. Car looks great.
Customer Service - 5.0/5.0 -
You got back with me every time I had a concern.
My Experience - 5.0/5.0 -
Very happy with the service, communication and responsiveness at Caliber,
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very nice people to interact with and very responsive.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful communication. Wonderful and professional job very well done! And, sooner then we anticipated!! Be sure and thank the mechanics and auto workers for us. We will definitely be recommending this business to friends and family.
Customer Service - 5.0/5.0 -
Highly recommend this company and it's servis!
My Experience - 5.0/5.0 -
I just wanted to thank the team for their hard work. They got my car fixed faster than the original estimate time and left it super clean on the inside. I’m going to recommend them to everyone I know!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks GREAT! And they’ve cleaned it up beautifully. It looks awesome, like new!