Caliber - Richmond Ky
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent work excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, professional and friendly service. Took 16 days to complete repairs from check in to pickup. Took care of of my rental car needs including delivery to me at checkin and having the vehicle picked up at the collision center.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really liked the texts that let me know how the process was going. Everyone was very nice 👍Caliber did an excellent job 👏.
My Experience - 5.0/5.0 -
Great service! Very nice crew. Kept me informed of progress. Would recommend Caliber to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dan and the team took special care of my car and helped me through each of the steps. I had my Subaru in for rear damage from an accident. They told me all the steps up front and kept me in the loop via text and email. Thank you so much for all your help.
My Experience - 5.0/5.0 -
Great communication. Really appreciated the update. Very courteous staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Great communication. Great work. They even cleaned my car, inside and out
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were awesome! Really friendly staff and very knowledgeable. They kept me updated every day on the progress of my truck. It looks like a brand new one. Thank you all very much. I would highly recommend you all!!!
My Experience - 5.0/5.0 -
The team was great. Helpful, professional. Very good experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Something inside the door rattles just a bit at certain times, but everything else is spot on.
Customer Service - 5.0/5.0 -
Friendly, professional, knowledgable, and efficient.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was excellent, work is perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very helpful. They showed me the steps on my vehicle. I will recommend this company. If I need collision repair. I will definitely call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am extremely satisfied with my experience at Caliber Collision. They are professional and very precise with the job they did on my truck. I would recommend them to anyone who wants good quality collision work.
My Experience - 5.0/5.0 -
The team here got me in quick was very communicative and responsive. Could have not asked for better service. Thank you!
My Experience - 5.0/5.0 -
Just got the car back. Overall great experience and our vehicle was done before the estimated time.
My Experience - 5.0/5.0 -
Everyone was very nice, my car was finished quickly, and it looks flawless.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this location.
Repair Quality - 5.0/5.0 -
Dan was very professional and friendly. I received frequent updates about my car, so I always knew the progress. She looked flawless when I came to get her.
Customer Service - 5.0/5.0 -
Everyone was professional and friendly.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Car was fixed but I am not sure what was exactly done. I would have liked to know what was done to fix it when I came to collect the car.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome Job!!!!!!