Caliber - Richmond Ky
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good customer service. Alex even volunteered to come in on a Sunday to get my car back to me!
My Experience - 2.3/5.0 -
It would be a 9/10 and once the over spray is buffed and it will be a yes. I just need to set up a time to have the buffing done. The over spray is felt on the glass and paint of the car. It will be easier for me to stop by to have it looked over. Please let me know what afternoon after 3:30 pm would be a good day. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I am confident the over spray will be buffed to expectations.
My Experience - 0.0/5.0 -
When they washed my car the runners on the top were scratched and discolored. I always wash by hand and it was not like that when I took it in.
My Experience - 5.0/5.0 -
Roger was an excellent help in the process. Very seamless. Communication was great throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me updated frequently and did a professional job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied
Customer Service - 5.0/5.0 -
Satisfied
My Experience - 5.0/5.0 -
Everything was done right and through the entire process I was kept informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex and the team were wonderful to work with. My truck was beautifully fixed and I couldn’t be happier with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The body work looks awesome and what made the experience better was the friendly staff. I will definitely recommend your business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Will 100 % never recommend caliber for anything.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super quick service. Looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff and team did an excellent job with my truck. I appreciate the weekly uodated texts on how my vehicle was coming along and if there was any delays.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Again, like I said don’t recall the driver side like having a crack which is causing condensation buildup
Customer Service - 4.5/5.0 -
Give it a 9 don’t recall a crack on the driver side headlight and now the driver side headlight has condensation. Now the headlights are uneven. Overall I’m pleased with the work that was done on the passenger side of the vehicle
My Experience - 5.0/5.0 -
The quality of work they do