Caliber - Ridgefield

4.9 (534reviews)

97%

(203) 431-0588

27r Catoonah St, Ridgefield, CT 06877

97%

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27r Catoonah St
Ridgefield, CT 06877

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About Caliber - Ridgefield

See Photos

27r Catoonah St
Ridgefield, CT 06877

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (534)

Sort By:
Newest
Rating

441 Customers Rated

5 Stars

75.8% Complete

(405)
4 Stars

4.1% Complete

(22)
3 Stars

1.7% Complete

(9)
2 Stars

0.7% Complete

(4)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision Ridgefield for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular text updates and proactive status calls that keep them informed every step of the way. Timeliness is generally strong, with many repairs completed ahead of schedule, though some customers experienced delays due to parts availability. The quality of workmanship is consistently rated as excellent, with vehicles often looking brand new upon return. Customers frequently mention the seamless coordination with insurance companies and rental car services, making the entire process stress-free. The cleanliness and detailing of returned vehicles exceeds expectations, with many noting their cars looked better than when dropped off.

Select to learn more

Service Quality
Timeliness
Communication

"I would give them a score of 20 if I could. They went above and beyond."

"Great service, very professional and the best paint job Ive ever seen on a car. My car was fixed promptly ..." Read more

"Excellent experience at every turn. Great communication and customer service. Could not recommend more."

"Superior service and workmanship. Professionalism at its best!"

"Excellent service and quality repair. Everything was handled professionally and whole ..." Read more

"Vehicle was completed earlier than expected!! WHOO HOO!"

"Work was finished earlier than originally stated."

"... Ridgefield Caliber Team took care of everything. The work was done to perfection and on time." Read more

"It's ready before the estimated time."

"Ready a full week before"

"... personal service that you just don't find anymore. They were highly communicative and gave frequent updates on my car's retrieval, parts order & repair, helped ..." Read more

"Every day received text messages about the progress of the repair. Excellent."

"The communication throughout the repair process was excellent."

"The communication was extraordinary"

"... the extra mile to get the job done on schedule and communication was excellent. Thank you Caliber Collision." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I would give them a score of 20 if I could. They went above and beyond."

"Great service, very professional and the best paint job Ive ever seen on a car. My car was fixed promptly ..." Read more

"Excellent experience at every turn. Great communication and customer service. Could not recommend more."

"Superior service and workmanship. Professionalism at its best!"

"Excellent service and quality repair. Everything was handled professionally and whole ..." Read more

"Vehicle was completed earlier than expected!! WHOO HOO!"

"Work was finished earlier than originally stated."

"... Ridgefield Caliber Team took care of everything. The work was done to perfection and on time." Read more

"It's ready before the estimated time."

"Ready a full week before"

"... personal service that you just don't find anymore. They were highly communicative and gave frequent updates on my car's retrieval, parts order & repair, helped ..." Read more

"Every day received text messages about the progress of the repair. Excellent."

"The communication throughout the repair process was excellent."

"The communication was extraordinary"

"... the extra mile to get the job done on schedule and communication was excellent. Thank you Caliber Collision." Read more

Drew (Dodge owner) reviewed 7/31/26

Caliber did a fantastic job and really easy to work with!

Unknown (Chevrolet owner) reviewed 7/31/26

Very professional and kept me informed on the status of the job.

Their work was excellent

Outstanding, they kept me informed on the progress frequently

Gregg (Honda owner) reviewed 7/30/26

Jennifer (Nissan owner) reviewed 7/28/26

Everyone was amazing. They were knowledgeable on all repairs and timelines. It was a great experience!

William (Volvo owner) reviewed 7/27/26

Great communication and service

Patricia (Honda owner) reviewed 7/26/26

Marjorie (Honda owner) reviewed 7/25/26

Linda (Subaru owner) reviewed 7/24/26

Jeffrey (Volvo owner) reviewed 7/23/26

The end result is perfect! Totally restored and looking brand new. Work was done supporting a flexible schedule and the staff was amazing l bI could not ask for more. Thank you.

Mary-Ellin (Mini owner) reviewed 7/22/26

Sandra (Toyota owner) reviewed 7/20/26

Christopher (Subaru owner) reviewed 7/20/26

Kept us informed!

Lawrence (Volvo owner) reviewed 7/20/26

Julia (Audi owner) reviewed 7/20/26

Excellent experience all around

Heather (BMW owner) reviewed 7/20/26

Anthony (Toyota owner) reviewed 7/19/26

Shah-And-Noshaba (Audi owner) reviewed 7/17/26

Staff very helpful they arranged Rental pick and drop at their location Caliber contacted insurance once car was dropped and repaired. Happy with service

Kirk (Toyota owner) reviewed 7/17/26

Outstanding job! Communication was good, quality of the work was beyond expectations and the price/value equation excellent.

Carol (Lexus owner) reviewed 7/13/26

Excellent service with special consideration for my personal needs. I have recommended this team to others & will continue to do so.

Karen (Lexus owner) reviewed 7/10/26

Great company to do business with. They communicated every step of the way. My car looked amazing when I picked it up.

Great customer service

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view more shops in: Ridgefield | 06877

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Caliber - Ridgefield

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Ridgefield

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (534)

441 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?