Caliber - Ridgefield

4.9 (538reviews)
97%
27r Catoonah St,  Ridgefield,  CT  06877

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (538)

My Experience

Staff very helpful they arranged Rental pick and drop at their location Caliber contacted insurance once car was dropped and repaired. Happy with service

My Experience

Outstanding job! Communication was good, quality of the work was beyond expectations and the price/value equation excellent.

My Experience

Excellent service with special consideration for my personal needs. I have recommended this team to others & will continue to do so.

My Experience

Likely to Recommend

Repair Quality

Great company to do business with. They communicated every step of the way. My car looked amazing when I picked it up.

Customer Service

Great customer service

Returned Clean

My Experience

Beyond excellent customer service

Likely to Recommend

Repair Quality

Customer Service

The best people I’ve worked with ever !

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The vehicle looks great after the repairs ,great service great team .

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

They did an Amazing job on the car, rear quarter panel and door were unrecognizable and they took care of every single detail, I had a little scratch on the car and they took their time to fix that too, would definitely go back if anything would happen to any cars from family or wife

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always informed about progress of repairs. Completed early and promptly informed. All personnel were professional, yet with a great sense of humor too! Very pleasant experience.

Likely to Recommend

Repair Quality

Professional, efficient and on time, as promised. Also kept me informed of progress. Thank you.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everybody was very friendly in the office and they always updated me weekly about the status of my car and they were just very professional. And my car looks great thank you.

Likely to Recommend

Repair Quality

I brought my car in because I was in a no fault accident and caliber collision fix my car. Did a great job so I would totally recommend them.

Customer Service

Caliber collision did a great job on my car. They fixed everything. It looks brand new and I’m very grateful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Customer service was wonderful to work with!

My Experience

Excellent service

My Experience

Likely to Recommend

Repair Quality

The staff at the Ridgefield CT Caliber Collision center are some of the best I have worked with when dealing my vehicle. I feel like they actually cared about my experience and the final results of my vehicle repair.

Customer Service

Likely to Recommend

We will recommend Caliber Collision based on their professional work, friendly service, and the hassle-free process with insurance.

Repair Quality

Our car has been professionally repaired. The work quality is great.

Customer Service

Dan and other office staffs are friendly and helpful. They kept us informed regarding the repair progress. The office handled all the insurance paper work which was very helpful.

Returned Clean

My Experience

Awesome service, helped me throughout the process and gave me updates of the progression of my vehicle every day. These people are great. Very professional and a work space that’s more an office than a shop. My SUV is looking like out of factory. I highly recommend this shop.

Likely to Recommend

I will very much recommend Caliber to friends and family

Repair Quality

Great service, very professional and the best paint job I’ve ever seen on a car. My car was fixed promptly and they even helped with receiving the rental unit I was using. Don’t look further. This shop is same as the factory for your car. Thank you Caliber.

Customer Service

Great personnel. They helped receiving my car and put it through the repair process right away.