Caliber - Ridgefield

4.9 (569reviews)
98%
27r Catoonah St,  Ridgefield,  CT  06877

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (569)

My Experience

Caliber Collision did a beautiful job on repairing my car. It looks like new.

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Returned Clean

My Experience

Excellent customer service. Professional and courteous staff. An overall outstanding experience

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My Experience

At CALIBER was very well organized and efficient. It was a very smooth running machine as a business and anyone would go there recognize it’s superior efficiency, and realize that they provide a great value to the customers.

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Repair Quality

Caliber with Dan and Liz is run with the greatest efficiency I’ve ever witnessed in author’s repair…Travelers should consider themselves fortunate to be represented by such professionals…

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My Experience

Thank you!

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Liz was absolutely fabulous. Start to finish. Always available and always so courteous and kind. She gets a 12+! The service manager could not have been nicer on day one and came through eventually on all aspects of the repair. He was extremely busy, and I am thrilled to have gotten my car back so quickly. I will give him a ten, because all went well. He only notified me about progress once after saying he would let me know on a few other occasions, so I had to ask Liz and Chris (Dan might have been “out” when I called and spoke to Chris instead;) and Chris and Liz were both great, so it’s hard to give less than 10, so I won’t. I did expect to hear again 🤷‍♀️. Thanks to all!

Returned Clean

My Experience

Great experience. The team was great

My Experience

Thank you for your work, communication, and great service

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My Experience

From the moment I walked in for the estimate until I left, I was impressed with the professionalism of Eric in particular. The care that was taken to ensure I was kept in the loop about the process was outstanding and my car sparkles!

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Great shop, great people, great work.

Repair Quality

The body work was beautifully done. There was a technical/mechanical issue when I received the car back, but they responded very well and quickly fixed the issue. They were very apologetic about the inconvenience and helpful with the rental car and insurance company covering the costs.

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Car looks great

Customer Service

Very nice staff

My Experience

A great experience. Professional, efficient, competitive and very nice staff. Just enough contact to keep me informed of the progress. The finished product was exceptional! Thank you.

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Repair Quality

Great experience. Very nice group of people. Professional. Efficient. And great communication. The finished work was clearly above my expectations.

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They do a professional job. It would be intelligent to have work done by those who take pride in being professional.

Repair Quality

The work on the car can only be described as totally PROFESSIONAL. Talk about "a job well done"!!!!

Customer Service

The office staff were totally customer service oriented. All went extremely well.

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My Experience

Caliber Collision has surpassed all my expectations. When I drove into their parking lot, I saw a brand new car that looked like my model. It wasn’t until I saw the license plate that I realized it was mine! Caliber worked on the car until it was perfect. I never expected them to not only fix the damage caused by a large tree branch, but they also detailed the car inside and out. I have another car that needs work and will only bring it to them.

Likely to Recommend

I have already recommended this shop to a few people.

Repair Quality

Top notch auto body shop and so is Dan!

Customer Service

Beyond satisfied!