Caliber - Ridgefield
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Clyde was awesome and I would absolutely work with him again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Extremely thorough, knowledgeable, and responsive. Thank you for fixing my car as good as new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service by all at the shop.
My Experience - 5.0/5.0 -
had a very nice experience at Caliber Collision, our local auto repair shop. Dan was friendly and kept us in the loop throughout the process and the team made rentals & other questions smooth and effortless. thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
smooth and pleasant experience. car looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with Caliber.
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Excellent in every way. Great job, great communications and nice people. Add some chocolate and you’d be perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Its hard to think of something important that you didn't do. Maybe flowers or chocolate :)
Customer Service - 5.0/5.0 -
Clyde did a great job, listening and keeping me up to date. Most importantly, the car was done when you said it would be
My Experience - 5.0/5.0 -
Excellent customer service, excellent staff and great job on my car. I highly recommend Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
(Note - this survey says I am Shirley and an Acura Owner. This is incorrect. I am Rob and a Toyota Highlander owner) Dan was great to work with. He went above and beyond, even at pickup where there was an issue with the deductible he contacted the insurance company and helped straighten it out.
Customer Service - 5.0/5.0 -
Everyone at the shop was great. I mentioned Dan before. The receptionist was fantastic too.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car looks great! Thanks
Customer Service - 4.0/5.0 -
Payment process could have been better. I was surprised that you had trouble processing my check when there was no shortage of money. Didn’t plan on having to charge.
My Experience - 5.0/5.0 -
Extremely professional and superb care. Dan kept me informed of the progress and finished much sooner than expected which saved on the price of the rental car. Explained everything in a kind and patient manner. A+++++* Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Clyde, from Caliber in Ridgefield, was assigned to repair my car. Clyde was very professional from the start to finish. He kept me apprised as to anticipated repairs needed and the schedule for completion of those repairs. Those repairs to my car were completed a full week prior to original anticipated date which saved me money on my rental car bill. Clyde texted me to let me know when my car would be ready a few days ahead of time so I could make arrangements to pick it up. When I arrived to pick up my car it had been repaired and cleaned. Clyde also provided me with additional information on the warranty on the repairs made. I was pleased to work with Caliber on my car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As stated earlier- all repairs were completed well.
Customer Service - 5.0/5.0 -
Clyde did a great job walking us through repairs needed; kept us date on the progress in making the repairs; and giving us a few day notice to pick my car up when repairs were completed. The repairs were done well and bumper and paint job on the bumper make it look brand new. He also made sure to repair my headlight which was also damaged during the accident.
My Experience - 5.0/5.0 -
I made the right decision choosing Caliber Collision to repair my Hyundai after I hit a deer. Dan is service was very professional from start to finish. The paint work was absolutely flawless! These guys hit it out of the park! Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dan and team were excellent from day 1 to pick up. My expectations were significantly exceeded.
My Experience - 5.0/5.0 -
I have dealt with Caliber Collision twice and each time has been smooth and pleasant. Clyde did a great job communicating with us and getting the job done. I hope not to need the services again🥴, however if I do, I would choose Caliber Collision.