Caliber - Ridgefield

4.9 (538reviews)
97%
27r Catoonah St,  Ridgefield,  CT  06877

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (538)

My Experience

The service advisor kept me informed along the way, he was very professional and they even got my vehicle done sooner than expected.The work they did looks wonderful. I would highly recommend this place.

Likely to Recommend

Repair Quality

Great customer care and excellent work.

Customer Service

Best ever.

Returned Clean

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Repair Quality

Customer Service

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good communication

Repair Quality

As they were tearing down my vehicle discovered additional damage to it and notified the adjustor

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

It was a great experience working with Caliber Collision. Everyone was professional and a team member would call me for a weekly update. My car was finished before the estimated time frame which was fantastic.

Likely to Recommend

Repair Quality

The paint match was perfect and the panels aligned well.

Customer Service

They answered all our questions and were very courteous.

My Experience

Everyone at your shop was so very pleasant and Clyde was particularly wonderful. Thank you for making the repair process painless for me if I ever need Repair services again, which hopefully I won’t, you will be my first call.

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Repair Quality

Customer Service

Already filled out

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Repair Quality

Customer Service

I recently had my car repaired at Caliber Collision after a small accident, and I couldn't be more pleased with the entire experience. This was my first accident and the team at Caliber made the process incredibly easy and stress-free. From the moment I walked in, the staff was welcoming, professional, and attentive to my concerns. They kept me updated throughout the repair process, which really gave me peace of mind. The work they did on my car was top-notch—it looks as good as new! I truly appreciate their efficiency, excellent communication, and high-quality craftsmanship. I highly recommend Caliber Collision to anyone needing car repairs. They exceeded my expectations and made what could have been a stressful situation into a smooth and positive experience. Thank you! Judy Caban

My Experience

Everyone was extremely pleasant to work with, Clyde especially! He kept us apprised every step of the way. They did great work, and completed ahead of schedule. I wouldn’t hesitate to use again! Thank you!

Likely to Recommend

Even though they were 40 minutes away from me, I would go to them again and recommend them to everyone.

Repair Quality

Very professional, I'm very conscientious. They engender a lot of confidence.

Customer Service

They handled the details they took care of the rental car. They were just very, very proficient. Inattentive, during this experience

Likely to Recommend

Repair Quality

My dealings with Liz And Dan were very professional efficient and extremely pleasant. They not only kept their promises for timely completion of job, they beat their own target date beyond my expectation. They handled dealings with my Insurance representatives keeping my time involvement to the bare minimum. I I will return back their shop any time i I need collision repair expertise . I will be glad to recommend their shop to any one that need their expertese.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Clyde took great care of me. It was a high level of service.

Likely to Recommend

Repair Quality

Thanks Clyde! You did a great job on my bumper!

Customer Service

Thanks to Clyde & Liz.

Returned Clean

My Experience

Your team is great, thanks for everything.

Likely to Recommend

Repair Quality

Customer Service

The team at Caliber Collision in Ridgefield, Ct are absolutely amazing. Thank you again for your professionalism and service

Likely to Recommend

Repair Quality

Customer Service

They all did a great job repairing my wife's MAZDA.

Likely to Recommend

I already have recommended them. Outstanding experience overall.

Repair Quality

Dan and Liz from our local Caliber were fantastic - responsive, communicated clearly and set expectations well. The computer stated that the repairs to my vehicle would be completed in about a month, and the local team knocked it out of the park and delivered the vehicle back to me much sooner! Could not be happier!

Customer Service

Dan and Liz from our local Caliber were fantastic - responsive, communicated clearly and set expectations well. The computer stated that the repairs to my vehicle would be completed in about a month, and the local team knocked it out of the park and delivered the vehicle back to me much sooner! Could not be happier!

Returned Clean

My Experience

Great customer service!

Likely to Recommend

Highly recommend

Repair Quality

Car looks like new!

Customer Service

Great service and results!

My Experience

You guys are awesome! Well done fixing my car and all the staff are wonderful a replica of Ridgefield Auto Repair Shop that I can count on but, hopefully not soon… I thank you so much for meeting the needs of shortening of days I was hoping waiting for