Caliber - Ridgefield

4.9 (568reviews)
98%
27r Catoonah St,  Ridgefield,  CT  06877

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (568)

Likely to Recommend

I have used them several times and would do so again

Repair Quality

Customer service was very good with plenty of reminders about the appt and friendly staff

Customer Service

My Experience

The car was not washed, I asked about the need to go into the trunk, I was told no, that was wrong, they did go in & so had to reorganize everything- very annoying & the in mileage matched the out, which was wrong, 9-miles was driven- where did you have to go for 9-miles!???

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My Experience

The service, customer service, timing at Ridgefield Cailber was exceptional. So easy to do business with. We have had our cars serviced here three times and would not go anywhere else! Great experience once again.

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Liz rocks.

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Returned Clean

My Experience

No recommendations. was a seamless experience. thanks.

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My Experience

Great staff. Thank you for everything

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My Experience

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My Experience

Great costumer service very nice staff!

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Returned Clean

My Experience

I appreciate the work of all of your team, and the professionalism and kindness you displayed during the process of the repair of my car. Job well done!

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Service was very good

Customer Service

Very helpful

My Experience

I just picked up my car from Caliber Collision, and this was my second time using this location in the last year (for two different cars). I have truly never received better customer service from any provider. It all started with my call with Liz—she worked magic to get my car in much sooner than their schedule allowed. Then Dan stepped in and immediately made me feel comfortable, explaining everything clearly and in detail. Their communication is AMAZING and begins the moment you drop off your car. They have a fantastic automated system, but Dan and Liz are also always available to answer calls and respond quickly. The quality of work on my Audi was perfect. The car was completely clean and ready when I arrived. If you ever need your car worked on, do yourself a favor and use Caliber! You will be very happy!

Likely to Recommend

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My Experience

The staff was very pleasant to deal with, the work was completed very soon after the last parts were available and the results were excellent. If I ever need a collision repair again, I would not hesitate to call Caliber.

Likely to Recommend

I will definitely recommend them.

Repair Quality

This was the second time my wife and I used Caliber for a collision repair and have found their work consistently great.

Customer Service

Everyone was pleasant to work with.

Returned Clean

Likely to Recommend

Repair Quality

Great experience! Highly professional and friendly people. Very detailed work!

Customer Service

My Experience

I thought the process was seamless and the team kept me informed along the way

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