Caliber - Rossford

4.7 (1,046reviews)
94%
9801 S Compass Dr,  Rossford,  OH  43460

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,046)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and call updates throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and paint matches noted as spot-on. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely described as friendly, professional, and welcoming. Some customers noted areas for improvement directly from their feedback, including occasional repair quality concerns such as misaligned panels, paint imperfections, and unresolved mechanical issues, as well as isolated instances where communication fell short of expectations or vehicles required return visits for corrections.
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"Early. Was told worst case of time of completion and ended up being almost a week early."
"... quickly. Kept in touch with progress updates, and finished the job before the estimated time! Everything was great and convenient!" Read more
"I was very excited to get my car a day earlier than expected. Thank you. Appreciate it. I miss my baby. Thank you."
"good communications, however 10 days longer then told origionally"
"The entire process was quick and efficient. The repairs were complete sooner than anticipated."
"Texted every step of the way."
"Caliber kept me in the loop via text message preferred for me the whole time throughout the repairs. When ..." Read more
"The communication is unparalleled. I appreciated the updates!"
"Absolutely perfect communication and my car is nicely restored. Thank you so much!!"
"Did an amazing job and was amazing at communicating the progress"

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My Experience

Everything was done in a very timely manner. I appreciate everyone that was involved, thanks kindly.

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couple fish eyes in hood

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My Experience

I was really happy with all my repairs and thank you for cleaning my car

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Returned Clean

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I was very satisfied.

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Everything looks good thank you ๐Ÿ˜Š

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Everything went good just waiting for a Emblem.

My Experience

I was unexpectedly surprised that it was returned clean from the inside out! ๐Ÿ‘Œ๐Ÿ˜Š

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Fantastic job fixing the โ€œboo booโ€ and I was pleased with the unexpected cleaning of the carโ€™s interior!

Customer Service

My Experience

You did a wonderfull job on my truck thank you very much to all of you. Sharon Deer

My Experience

Friendly and considerate. Kept us informed of all the problems and repairs . Thanks to all caliber crew for taking time to repair my vehicle.

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Returned Clean

My Experience

The twice weekly updates were very appreciated. Bree was fantastic, so friendly and helpful, perfect person for her job. We greatly appreciated the ease of working with everyone for this.

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My Experience

Bri rocks! She's priceless.

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The experience was great, Caliber Collision was very thorough and provided quality work. I would recommend their service.

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My Experience

Wonderful experience both times that I've used Caliber. Professional, timely and great customer service.

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Returned Clean