Caliber - Sherman

4.8 (1,736reviews)
96%
1317 S Sam Rayburn Fwy,  Sherman,  TX  75090
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In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,736)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new or better than before. Timeliness was another strong point, as many repairs were completed ahead of schedule, which customers found impressive. The friendly, professional, and courteous staff were frequently mentioned as making the experience smooth and stress-free. A few customers noted minor issues such as missed items, delays due to parts availability, or small quality concerns, but these were largely isolated and often resolved promptly by the team.
AI-Generated from reviews written in the last 12 months
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"... up on whats happening as repair moves along, and the quality of repair is remarkable. Well done!" Read more
"HORRIBLE PAINT WORK. ORANGE PEEL ON EVERYTHING YOU PAINTED. A HUGE GLOP OF PAINT. ABSOLUTELY NO COLOR SANDING. ..." Read more
"... pleased with the service from drop off to pick up and completed work was amazing!!! Looks like a brand new car!!" Read more
"Best body shop experience EVER."
"Everyone was very friendly and professional. The work was done very quickly for the amount of work needed, and the end result was wonderful."
"Early! And I couldnt be more happier! I was very excited to get my car back days before expected timeframe."
"Our vehicle was ready about 5 days before the promised date!!"
"The work was done very professionally and was finished way ahead of schedule"
"... replace the bumper and license plate holder and was expected to get it back late Friday but they worked wonders and we actually had it back on Wednesday. Can't say ..." Read more
"Kept changing finish dates"
"Talk about communication…I have rarely had such superior service updates. They saved me many calls. I feel spoiled!"
"Communication was thorough and consistent throughout the entire process and I never was left out of receiving updates."
"Communication was very good. Went above my expectations. My vehicle looked better than brand new win I picked ..." Read more
"I loved receiving the Text Msg updates of where my Car was in the repair process so i did not have to call & ..." Read more
"Great work , fast and loved the communication they had with me through the whole process . Great people !!"

My Experience

Perfect!! Awesome employees Performance awesome

Likely to Recommend

Already telling my friends and family

Repair Quality

Every one made a great impression on me! Receptionist most pleat and helpful. Manager was outstanding!! He made certain he understood my concerns and eliminated every single one. I was truly shocked at how great every was on my car No one would ever know it had been hit anywhere. Top notch service and handling a difficult customer. Car looked brand new!! Your employees really excelled with their work. And making me feel comfortable about everything. I have a car that looks brand new! Thanks to manager and his staff Rovina Odom 👍👍

Customer Service

100 percent impressed with everything

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mark was fantastic when he helped me out with my 2024 Honda Civic. I showed up for an estimate, he knocked it out quickly, gave me the price and got my car fixed sooner than expected. Very efficient, great customer service! Will definitely recommend Caliber to friends and family.

My Experience

loved mark! he was so very helpful with all my questions and made the process a lot easier.

My Experience

My Experience

Yall where perfect my car is so beautiful. The customer service was extremely good Mark was so helpful and extremely nice. Thank you so much. I will definitely be back and recommending yall to everyone.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Buen servicio y atención personalizada por parte de mi asesor que fue Eli...me gustó que el trabajo esta 100% garantizado por cualquier defecto que presente en el futuro

Customer Service

Excelente servicio por parte de Eli quien fue mi asesor...me encanto que me dieron garantía por futuros defectos en la reparecion...

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work was good but communication wasn’t that great. I had to call multiple times and when I was told I’d get a call back at a certain date it didn’t happen so I had to call in multiple times.

My Experience

Eli made the Process super easy, I was updated often on repair status and he always maintained professionalism

My Experience

Mark was very informative and wanted to make sure every thing was good for us!

My Experience

Great job on my car.

My Experience

Mark was very helpful and communicated well during the process. If I ever in the future need another repair shop I’ll go with Caliber Collision.

Likely to Recommend

Already have told coworkers about my positive experience.

Repair Quality

Mark was very helpful during the whole process. He communicated well and I never felt uniformed. If I ever have to get a repair done to any vehicle I’ll choose caliber collision.

Customer Service

Overall great experience

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mark was extremely helpful and explained the process well. They were quick to get parts and have the vehicle repaired. Very easy process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I didn’t get notification of some parts on back order until I picked up. A couple of issues with settings, but these were corrected. Staff were great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great repair service! Paint matched! Friendly and fast.

Likely to Recommend

Repair Quality

Mark was a pleasure to deal with start to end. Great guy

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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