Caliber - Anna

4.8 (796reviews)
94%
2951 W. White St,  Anna,  TX  75409

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (796)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting the professional and caring staff who go above and beyond expectations. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular updates and never having to wonder about their vehicle's status. Timeliness is a major strength, with numerous repairs completed ahead of schedule and customers expressing satisfaction with quick turnaround times. The quality of repairs consistently exceeds expectations, with vehicles looking like new and paint matching perfectly. Many customers specifically mention the clean condition of returned vehicles and the professional, friendly atmosphere. The shop receives high recommendations from satisfied customers who would return for future needs.
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"Best customer service I have ever received! Hands down!"
"Absolutely phenomenal service. I am supreme grateful for the team."
"Friendly and professional service, and they kept me posted on the progress. The final result looks perfect. ..." Read more
"It was fast and nice job"
"Bronco looks better than new. Work was completed sooner than anticipated. They waited for me to get there right at closing ..." Read more
"It was ready before they told me it would be. Which was awesome. Glad I finally got it there since ..." Read more
"Yes, my vehicle was ready before the time frame initially provided."
"Everything they were doing with my vehicle I was notified"
"I recieved detailed communication 2-3 times every week!"
"... wonderful to work with. The communication was great. I always knew what was going on with my car. I never had to call to find out what was happening. The staff ..." Read more

My Experience

Rennae was awesome and kept me informed on every step!

My Experience

My experience was the best I have had in an auto repair situation. Ease of drop off and pick up and thorough communication.

Likely to Recommend

Repair Quality

Customer Service

My Experience

There was excellent communication on the repair. They kept me up-to-date with everything that was going on from day-to-day and there was also good coordination with the rental vehicle so I didn’t have anything else to worry about. It is much appreciated and I’ll be back if I need the service in the future.

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Customer Service

My Experience

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Repair Quality

Outstanding communication

Customer Service

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Repair Quality

I only have one issue. The seams where the front and front-sides meet have a gap that wasn’t there prior. It’s minor but noticeable to me. If it doesn’t allow for rust I won’t complain but that’s my concern.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

This is the second time I’ve used your business for repairs on my vehicle. Hopefully there won’t be a third but I will trust you again if I ever need future repairs. Thanks.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Job well done. Thank you

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Repair Quality

Customer Service

Returned Clean

My Experience

My vehicle looks great and they kept me well informed throughout the process. Very satisfied, and would use caliper collision again if needed.

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Repair Quality

Customer Service

My Experience

Jake did an excellent job making sure I was happy with the repair! Well done!

Likely to Recommend

Will be a return customer for my other vehicles.

Repair Quality

Jake and Marie both were very helpful and easy to work with from day one. They made sure everything was a simple process when repairing my 19’ Chevrolet truck. Glad to be back on the road.

Customer Service

Customer service was beyond satisfactory! Very nice people working in the Anna facility.

Returned Clean

My Experience

A job well done! So polite and kind!! Understanding and made me so comfortable ☺️ Everyone 😊

Likely to Recommend

My car looked brand new!!

Repair Quality

Awesome 👍🏾

Customer Service

They an awesome job 👍🏾

Returned Clean

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Customer Service

Returned Clean

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Customer Service

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Repair Quality

Status update was consistent but thought repair would have been faster.

Customer Service

Updates were good and consistent

Returned Clean

My Experience

My insurance company recommended Caliber Collision and I’m glad I took their advice. On initial drop off I could have gotten transportation to rental car but declined then but took advantage of dropping the rental car with them saving probably 45 minutes. All staff I was in contact with were excellent and gave me almost daily updates on progress. It took a little longer than estimated but since a 2007 model parts can be hard to get. Once done the car looked new with proper paint color matching as if never damaged.

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Customer Service

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Repair Quality

Excellent service, excellent work! Thank you team and especially Rennae!!

Customer Service

Returned Clean

My Experience

Car looks great

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Repair Quality

Customer Service

Returned Clean