Caliber - Anna

4.8 (806reviews)
94%
2951 W. White St,  Anna,  TX  75409

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (806)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting the professional and caring staff who go above and beyond expectations. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular updates and never having to wonder about their vehicle's status. Timeliness is a major strength, with numerous repairs completed ahead of schedule and customers expressing satisfaction with quick turnaround times. The quality of repairs consistently exceeds expectations, with vehicles looking like new and paint matching perfectly. Many customers specifically mention the clean condition of returned vehicles and the professional, friendly atmosphere. The shop receives high recommendations from satisfied customers who would return for future needs.
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"Best customer service I have ever received! Hands down!"
"Absolutely phenomenal service. I am supreme grateful for the team."
"Friendly and professional service, and they kept me posted on the progress. The final result looks perfect. ..." Read more
"It was fast and nice job"
"Bronco looks better than new. Work was completed sooner than anticipated. They waited for me to get there right at closing ..." Read more
"It was ready before they told me it would be. Which was awesome. Glad I finally got it there since ..." Read more
"Yes, my vehicle was ready before the time frame initially provided."
"Everything they were doing with my vehicle I was notified"
"I recieved detailed communication 2-3 times every week!"
"... wonderful to work with. The communication was great. I always knew what was going on with my car. I never had to call to find out what was happening. The staff ..." Read more

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was very friendly and informative. All repairs were completed in a very timely manner.

My Experience

I would not recommend using this location, it look 3 months before my car was returned to me. And not only did it take forever to get my vehicle back to me. My car now makes noise when I drive. Do not use this location very disappointing.

My Experience

Job well done, team. Very pleasant experience

My Experience

My Experience

What a great customer service Jake was very knowledgeable and explain everything to me in detail where I can understand everything.

Likely to Recommend

Repair Quality

Great customer service they inform and keep you updated with all your car services Way to go to Jake!! thank you thank you. I am very pleased with my car results.

Customer Service

Very good

Returned Clean

My Experience

Great job from start to finish , excellent communication!! Would definitely recommend to friends and family!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service, communication, and the repair process was quick; everything exceeded my expectations.

My Experience

So far the repairs looks great. The staff were friendly and very helpful. The process was almost stress free. The updates were very helpful and I used them to plan to pick up my vehicle. Rannae was a big help in the whole process. I would definitely come back if needed. I have recommended Caliber to other people already.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is the second time I’ve used your business for repairs on my vehicle. Hopefully there won’t be a third but I will trust you again if I ever need future repairs. Thanks.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Rennae was awesome and kept me informed on every step!

Likely to Recommend

Husband used before me

Repair Quality

Good work, updates given, managed rental car return

Customer Service

Renae was awesome and kept me informed of progress and managed rental car

Returned Clean

My Experience

My experience was the best I have had in an auto repair situation. Ease of drop off and pick up and thorough communication.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Renne was great and she kept me updated all the way through the process! And the job was finished before the due date. I’m very happy with the job that was done. Thank ya’ll so much for all the help. I certainly will recommend y’all to my friends and family

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

There was excellent communication on the repair. They kept me up-to-date with everything that was going on from day-to-day and there was also good coordination with the rental vehicle so I didn’t have anything else to worry about. It is much appreciated and I’ll be back if I need the service in the future.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Outstanding communication

Customer Service

Likely to Recommend

Repair Quality

I only have one issue. The seams where the front and front-sides meet have a gap that wasn’t there prior. It’s minor but noticeable to me. If it doesn’t allow for rust I won’t complain but that’s my concern.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job well done. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean