Caliber - Souderton

4.6 (669reviews)
91%
112 Souderton Hatfield Pike,  Souderton,  PA  18964

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (669)

My Experience

Very polite, very helpful, excellent service. And my car was ready sooner than expected!

Likely to Recommend

I just recommended someone yesterday!

Repair Quality

Everything looked brand new!

Customer Service

Very polite, very helpful. Brent saw me looking over the car when I came to pick it up and came up to make sure I was happy with everything.

Likely to Recommend

Repair Quality

Thank you Brent!! You were very friendly and accommodating and kept me up to date daily with the progress of my car on a daily basis. Also, my car looks great!! Both my husband and I are very pleased with your work and would definitely recommend your company to our others!! Thanks again!! Sorry for the delay in answering your survey but there was a death in the family. Thanks again! Patricia

Customer Service

Likely to Recommend

Nope.

Repair Quality

See above. These are two contact points that seems to have taken damage in the accident. At the very least, the dealer ship should have let me know before the repairs were done that there were two spots that are close to the damage site that would not be repaired.

Customer Service

There's still damage on my car that the dealership says isn't covered because of rust. I contest the damage wasn't there before the accident, and that the rust is from my car sitting for approximately 25 days before being repaired.

Likely to Recommend

Repair Quality

The repair was beautiful and the shop at Souderton was exceptionally accommodating to me--I was going to be out of town when the repairs were to be completed and the shop was excellent in communicating about it.

Customer Service

My Experience

Service was great! The repair was completed as expected and updates were provided along the way. My car looks good as new!!

Likely to Recommend

Great service. Would recommend to everyone!

Repair Quality

Service was professional and punctual. I was provided updates throughout the process and my car was delivered not only on time but cleaner than I left it!! Great surprise and a great place for service. Highly recommend!!

Customer Service

Very polite and personable. I knew my car was in good hands. They take pride in the quality service they provide!

My Experience

Fast, very detail oriented, kept me updated on the status of my car. Very friendly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Job was not completed and car was returned to us.

Customer Service

My Experience

I am very pleased with the work that was done. Any updates from the team and the timer repair was excellent

Likely to Recommend

The work was excellent

Repair Quality

Kept me totally updated and repair time was unbelievably fast

Customer Service

The daily updates were great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean