Caliber - South Bend - Northwest
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The communication between the employees and myself was perfection. Especially with Dominic. Any question I had he would go above and beyond to answer. I really don't think there was anything that could've been done better throughout the whole experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the time I dropped off my car until the time I picked my car up was the absolute best experience! The communication was top notch! I was notified when there was a delay due to a part being backorder and still constantly updated just as promised. More than highly satisfied with my experience. Every single employee I encountered was amazing. Keep up the great work!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Efficient, quick, and timely. Communicated often. Caliber team did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was absolutely amazing, fast, polite and a great job done!
Likely to Recommend - 5.0/5.0 -
I have already recommended!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so helpful!
My Experience - 5.0/5.0 -
Great job from a great team!
Likely to Recommend - 5.0/5.0 -
I definitely would recommend them and will use them if I ever need future work (hopefully not, of course 😉)
Repair Quality - 5.0/5.0 -
I was so very impressed with the communication and quality of work by this location!
Customer Service - 5.0/5.0 -
Dominic was fantastic! He was immediate in responding to my questions and so very helpful in advocating on my behalf with the insurance company
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was amazing. I have o complaints
Customer Service - 5.0/5.0 -
Great customer service from everyone I spoke to
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great craftsmanship, good communication throughout the process and car was done on time!
Customer Service - 5.0/5.0 -
Received regular updates three times a week.
Returned Clean
My Experience - 5.0/5.0 -
Very professional and outstanding pleasant experience from start of communication to the very end of the job! This team has customer service down as a crafted art and I would definitely recommend them to anyone who wants the job done right the first time. I will not hesitate to utilize them again if needed. Thank you very much Caliber Collision for an outstanding job! 😀😁 They really make your vehicle look better than new when they are finished and will not release your vehicle back to you until they have your utmost understanding on the work that they performed. And always anything that was done is guaranteed for the life of you vehicle. Thank you all for your dedicated hard work on my vehicle!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys at caliber worked great with me and when I found an issue a few days later they took care of it on the spot. Great bunch of guys to deal with!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job! Everyone was nice that I encountered from Cody at the front desk, to Dominick. They gave frequent updates and even did an interior clean of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks great, your guys did an awesome job!! Great communication on updating me, great detail. Very pleased! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work. Great communication!