Caliber - South Bend - Northwest

4.7 (376reviews)
95%
5597 W Cleveland Rd,  South Bend,  IN  46628

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (376)

Likely to Recommend

Repair Quality

Customer Service

Great communication and friendly service.

Returned Clean

My Experience

My experience with Caliber in South Bend has been nothing short of exceptional, from start to finish. Mike the manager is outstanding and the body repair technicians are top notch. My truck looks far better than it did prior to my incident. I can’t thank the team enough. You can tell that they actively choose to do the right thing for you and your vehicle. They actually care about their customers.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for going above and beyond for me.

Likely to Recommend

Repair Quality

The employees are great easy too work with. My vehicle looks amazing. 10 out of 10! Very very good experience with Caliber.

Customer Service

Returned Clean

My Experience

Calibre was fast, professional and did a great job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs were done in a timely matter and the customer service was phenomenal. Devon was a great help and explained everything in detail about my repairs. A+ Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service. I would definitely recommend this company.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cody and Devin are very nice and they answered my questions, some even before I asked them.

Likely to Recommend

Repair Quality

The staff were very nice and explained things clearly, they even went beyond expectations. I’ll recommend Caliper Collision to my family and friends!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They completed the job much faster than I thought it might take. They were good with communicating with me about the status of my repair job. The repairs themselves look excellent. My car looks brand new in the front where the damage was and the AC and radiator are working fine!

Likely to Recommend

Best experience with a car shop I've ever had, I believe. They are definitely top notch and they would be my first recommendation for body work for any type of car.

Repair Quality

The air conditioning was damaged and not working and is now working wonderfully. My radiator appears to properly functioning again. The quality of the body work on the front of my car (where all the damage was) was excellent and looks as good as new. The paint job was great.

Customer Service

They always answered the phone and were quick to get the gentleman handling my repair on the phone quickly. He gave me great updates about the process and was honest about when it would be finished. They even finished up a day early. Very friendly staff!

Returned Clean

Likely to Recommend

Seamless process and professional staff!

Repair Quality

Excellent customer service

Customer Service

Excellent customer service!

My Experience

The repair was amazing, and was done in an expedient time frame. The staff was very courteous. The service exceeded our expectations.

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My experience with Caliber Collision was top tier. If you all offered maintenance (auto repair) I would never take my car anywhere else. When I picked up my car, it looked better than before for my car accident. I’m impressed by the work quality, communication and the overall experience. Thank You All For Everything 😊

Likely to Recommend

This is the only place that I will refer.

Repair Quality

This has been my best experience with a body shop. The quality of work is amazing. My car look better than before my car accident. I honestly wish you all offered more services because I would never go anywhere else.. There isn’t enough stars that I could give for the service I received & experienced. Thank You again 😊

Customer Service

Top-tier!!

My Experience

Everyone was great and my car looked better than I expected when done.

Likely to Recommend

Repair Quality

My car looked better than before the accident!

Customer Service

Everyone was very kind and informative.

My Experience

Likely to Recommend

Repair Quality

Great Work

Customer Service

Love the updates

Returned Clean

My Experience