Caliber - South - Minneapolis
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was easy to work with, especially Gillian. Suggestions: have more consistent ways to notify multiple email addresses with updates. It was never clear why some messages went to one person vs the other. Also, the volume of emails and calls before the appointment was scheduled is completely overdone and felt like badgering.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Brian and all the staff was very cordial, helpful and proactive to help with my car repairs. Good shop overall
Repair Quality - 5.0/5.0 -
Service was very easy, Brian was able to help get an estimate done quickly and repairs were done quickly. No issues between the rental car either.
Customer Service - 5.0/5.0 -
Service was good, car bumper looks brand new compared to all the other components on the car. Service was pretty quick overall and they were very responsive via text
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
This was the 2nd time I’ve had my Santa Fe at Caliber and both times they’ve done a great job. Justin kept me up to date on work progress. I was surprised at the final bill being much higher than the estimate. (This did not affect my deductible). Was that because of the mirror cost? All in all, I’m very satisfied.
Customer Service - 4.5/5.0 -
This was the 2nd time I’ve had my Santa Fe at Caliber and both times they’ve done a great job. Justin kept me up to date on work progress. I was surprised at the final bill being much higher than the estimate. (This did not affect my deductible). Was that because of the mirror cost? All in all, I’m very satisfied.
My Experience - 5.0/5.0 -
Wonderful experience. Car was repaired extremely fast. Very satisfied with everything! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was fast and the repairs were done very quickly. Very pleased with the final result and the people that handled my car. Thank you!
Customer Service - 5.0/5.0 -
Very good staff.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’d come back and send others here.
Repair Quality - 5.0/5.0 -
Amazing. Quick. Kind.
Customer Service - 5.0/5.0 -
Amazing. Quick. Kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed ahead of time, staff was very professional and provided clear updates on progress
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
It’s 90 percent customer service because most if not all body shops can do beautiful repair work so then customers remember HOW THEY FELT while being helped at the shop and will return to where customer service was pleasant, understanding, no rushed and accessible EVEN if cost may be a bit more expensive. My customer service agent was Ms Gillian and she was superb-honest, soft spoken and knowledgeable.
Likely to Recommend - 2.0/5.0 -
Nice people, but I think it took way to long for minor damage.
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Should not have taken the car if they knew there was a back order on a part. Wasn’t told of the delay until the day I was supposed to pick it up