Caliber - South - Minneapolis
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Robert was great. Reception as well.
Returned Clean
My Experience - 5.0/5.0 -
Nate was awesome during the process. He's a great communicator and explains things in a way that's easy to understand!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful service! Excellent, caring employees who put my heart at ease and fixed my car to perfection!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went smoothly. Great service and attitude
My Experience - 5.0/5.0 -
I was very pleased with my experience. My car was completed within the time frame I had hoped it would be, and everyone was very courteous and helpful. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Got my car back the same day
My Experience - 0.0/5.0 -
We are satisfied with the repairs themselves. It seems like there were multiple breakdowns in communication between different Caliber staff members. I found myself needing to initiate contact rather than being reached out to, or re-explain the situation over phone/email multiple times. Also, while detailing the vehicle is appreciated, the "air freshener" scent added to the vehicle is overpowering and not a value add.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service - above and beyond. They even cleaned up the interior (which, quite frankly, was filthy!). I couldn't be happier.
Customer Service - 5.0/5.0 -
Jessie was a pleasure to work with.
Returned Clean
My Experience - 0.0/5.0 -
Quality control needs to be improved. Seems like everything that could have gone wrong went wrong. Some of it was out of the shop’s control but it was a disappointing experience.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
While the repairs are finally almost up to the expected standard (there is still a n incorrectly installed visor to be fixed) it took nearly 2 months and the car had to be sent back int o the shop 3 times for various easily noticed quality issues. It seems that there was absolutely no quality control in effect before the car was driven out of the shop.
Customer Service - 3.5/5.0 -
Aside from waiting for over a half an hour before someone addressed me in the waiting room (despite having an appointment), my customer service beyond that was quite good - courteous and attentive
My Experience - 5.0/5.0 -
I appreciated not having to follow up to know where the techs were in the job. The text service kept me up to date. Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and friendly service! The car looks great!
My Experience - 5.0/5.0 -
Thank you! The staff at caliber collision were friendly and helpful.