Caliber - Spartanburg - Image Dr

4.8 (11,780reviews)

96%

(864) 591-0263

195 Image Dr, Spartanburg, SC 29303

96%

See Photos

195 Image Dr
Spartanburg, SC 29303

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Spartanburg - Image Dr

See Photos

195 Image Dr
Spartanburg, SC 29303

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

Honda

I-Car

Call

Website

Reviews (11,780)

Sort By:
Newest
Rating

9,881 Customers Rated

5 Stars

72.3% Complete

(8515)
4 Stars

6.6% Complete

(780)
3 Stars

1.7% Complete

(202)
2 Stars

1.3% Complete

(153)
1 Star

0.5% Complete

(55)
< 1 Star

1.5% Complete

(176)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition. The team received high marks for proactive, frequent communication - keeping customers informed at every stage via calls, texts, and in-person updates. Many highlighted how repairs were completed ahead of schedule, reflecting strong efficiency. The friendly, professional front desk staff also earned repeated recognition. A small number of customers noted concerns around paint quality, mismatched parts, or delays, which they attributed to parts availability or weather conditions.

Select to learn more

Timeliness

"... ones! Everything was exactly on target, except that the work was finished 2 days EARLIER than promised! As far as we're concerned, Caliber rates 12 out a ..." Read more

"1010 service, very quick turn around time."

"... difficult to get information. We were eventually told the car would be ready on January 9, then 12th, then 16th, the 19th, and it finally was completed and ready ..." Read more

"It took longer than expected, but super happy with the result."

Timeliness

Timeliness

"... ones! Everything was exactly on target, except that the work was finished 2 days EARLIER than promised! As far as we're concerned, Caliber rates 12 out a ..." Read more

"1010 service, very quick turn around time."

"... difficult to get information. We were eventually told the car would be ready on January 9, then 12th, then 16th, the 19th, and it finally was completed and ready ..." Read more

"It took longer than expected, but super happy with the result."

Pat (GMC owner) reviewed 9/2/26

Amazingly fast service. Price was very affordable. Everyone so helpful.

Yuleimi (Nissan owner) reviewed 9/2/26

Hugh (Lincoln owner) reviewed 9/2/26

No problems. Glad to tell others and recommend your service.

Great job. Concerned people to make things right. Friendly but professional.

Great customer service.

Andrianna (RAM owner) reviewed 9/2/26

Hillary (Nissan owner) reviewed 9/2/26

Marc (Mercedes-Benz owner) reviewed 9/2/26

They were very proficient and got finished very early very satisfied

Stephen (Jeep owner) reviewed 9/1/26

Jye (Chevrolet owner) reviewed 8/31/26

Charles (Kia owner) reviewed 8/31/26

Lindsey was an outstanding liaison. She kept me informed and updated about any changes and what was needed to pick up my car. As a former customer service trainer I appreciate her excellence.

Billy (Mini owner) reviewed 8/31/26

Customer service from Nick has been exceptional

Dandre (Lexus owner) reviewed 8/31/26

Anthony (GMC owner) reviewed 8/31/26

Richard (Honda owner) reviewed 8/31/26

Great experience.

Deborah (Ford owner) reviewed 8/31/26

Excellent job

Looks great

Excellent great work

Lisa (Honda owner) reviewed 8/29/26

Janice (Honda owner) reviewed 8/28/26

Everyone there was very professional, courteous, and kind. My car was returned in a timely manner.

Zachary (Honda owner) reviewed 8/27/26

Great communication with on time updates

India (Mercedes-Benz owner) reviewed 8/27/26

Sherri (Nissan owner) reviewed 8/26/26

They did exceptional work! Patrick was very professional and very helpful and extremely informative during the entire process. I would definitely use Caliber Collision again!

I would definitely recommend Caliber Collision to anyone needing repairs.

The repair quality was amazing. The repair work was fast and amazing!

Patrick was friendly and very knowledgeable! He explained everything that was going on with my car as it was happening.

Tiffany (Nissan owner) reviewed 8/26/26

Top of reviews

Caliber - Duncan

4.9 1,576 reviews
1645 E Main St
Duncan, SC 29334
Caliber - Spartanburg - Westsi...

4.8 4,025 reviews
121 Southport Rd
Spartanburg, SC 29306
Caliber - Boiling Springs

4.8 625 reviews
2527 Boiling Springs Rd
Boiling Springs, SC 29316

Kimbrell's Collision

5.0 409 reviews
1641 Old Furnace Rd, Unit D
Boiling Springs, SC 29316
CARSTAR Sc Motors

4.9 175 reviews
400 ARCH STREET
Spartanburg, SC 29301

view more shops in: Spartanburg | 29303

There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Caliber - Spartanburg - Image Dr

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Spartanburg - Image Dr

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (11,780)

9,881 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0