Caliber - Spring - Rayford Rd
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repairs were quick and well communicated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done quickly, well communicated, and the quality was very good
Customer Service - 5.0/5.0 -
Customer service was exceptional, I was updated daily with the progress
Returned Clean
My Experience - 5.0/5.0 -
It was so fast service and great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Great customer service everyone was nice respectful and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always perform good work
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was done quickly, and done well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was easy. Updates were communicated daily. Staff was very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and keeping up with while in steps of the work. Have had dealings with Caliber on Westfield and are always had good work for them, and your completing work is the same good work and good business. We are well satisfied with the condition of the car and the good treatment. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Overall a good job couple of issues 1) there are 2 small dimples on driver door. I do understand the approach of using used parts for repairs as it makes good business sense. Will it make me file a complaint absolutely not this is a work truck. 2) when spring requested the opportunity to do work at there location I was agreeable due to expediance on getting my truck back. Perhaps it was in the back of my mind it would be returned to Atascosita where due to convenience I originally took truck. Unfortunately I was told to pick truck up at spring location which would have made me bring another vehicle (my wife who doesn't travel well in traffic) to pic it up. My solution was to schedule an Uber to bring me at a cost of $45. Fortunately Spring did call and let me know they would deliver but only 20 minutes before my scheduled Uber arrival which cost me $25 cancellation fee. Which o guess is better than killing 2+ hours and driving on traffic. Overall we got it done satisfactorily.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast service
My Experience - 5.0/5.0 -
Everything came out perfect
My Experience - 0.0/5.0 -
It has already been returned to the Caliber Collision in Porter to finish correcting the issues that was caused by the accident. In addition to the issues (paint not matching, trash in the clear coat, the water in the trunk, and not doing all the alignments) caused by Caliber Collision in Spring. Hoping the Quality Control, of the team members will be better at Porter, then that was given at Spring.
Likely to Recommend - 0.5/5.0 -
Would not recommend the Spring location.
Repair Quality - 0.5/5.0 -
This is for the quality of work and consumer service at the Spring location only.
Customer Service - 0.5/5.0 -
This is for the lack of customer service at the Spring Texas location.
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the repair on my car and with the frequentl updates on the repair. Every one I spoke with at Caliber were very friendly and professional. I give them a 10 out of 10.
Likely to Recommend - 5.0/5.0 -
Great company
Repair Quality - 5.0/5.0 -
They did a great job of keeping me informed through the whole process. They did a perfect job of repairing my car. Can't say enough good things about them.
Customer Service - 5.0/5.0 -
Everyone was friendly and answered my questions. Great service.