Caliber - Springfield TN
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I never had an accident or any insurance claim with any of my vehicles and they made my experience wonderful aside from my circumstance. The repair went very smooth and I was updated throughout the entirety. I was informed when my truck was done and they even took care of my rental from Enterprise. Over all I was very happy with Caliber and would recommend 100% to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication was great from start to finish. My case worker walked me through everything and a smooth transition to caliber collision
Customer Service - 5.0/5.0 -
Jillian was great and communicated the whole time from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very pleased with the job that was performed. The team at Springfield, TN is easy to deal with. My Toyota looks brand new again after my accident and I am very thankful for their help in delivering it back to my personal residence. Thank you for your hard work! Very Appreciative! -James Moore
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber was wonderful with communication while my vehicle was in their possession.
Returned Clean
My Experience - 5.0/5.0 -
Julianne was the person who had been assisting me from start to finish and was very professional, informative, and great customer service. I would happily recommend caliber to anyone after my experience.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
After going back-and-forth with insurance company, whether it was going to be a salvage vehicle. They move forward and fix the vehicle, but was not up to the insurance company standard. So the vehicle went back to be a salvage title. I had to have another company finish their work. And they would not sign off on the work they had done and the parts that they had put on the vehicle in order for me to move forward with a rebuilt title. Issues between the insurance company and them should not involve Customer Service with me.
Customer Service - 0.5/5.0 -
After going back-and-forth with insurance company, they fixed the vehicle and replace parts. But it was not up to the insurance company standards so I had to get another company to finish their work. And then they would not sign off on the work they had done and the parts they had replaced, in order for me to get a rebuilt title. Their issue is between the insurance company and them. Not with me it was very poor Customer Service on their behalf.
Returned Clean
Likely to Recommend - 5.0/5.0 -
My daughter used them and recommended to me. Completely satisfied.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Juliene great on communication and resolving issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Its was so easy! I was well-informed at every step of the process. The team was so friendly and super helpful. My car looks like i never had an accident. Overall it was an excellent experience. I am very satisfied.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend
Repair Quality - 5.0/5.0 -
I had a great experience. Julianne and her team made the process super easy and provided progress updates along the way. I really appreciated the extra assistance provided on getting me a rental car secured on really short notice. I would definitely recommend to others
Customer Service - 5.0/5.0 -
Great experience! Julianne was super helpful and kept me informed on the progress of repairs on my vehicle throughout the process. Also the woman who worked at the front desk (sorry, I can remember her name 😳) was so sweet and went out of her way to quickly find me a rental car. Overall, it was an easy and painless experience!
My Experience - 5.0/5.0 -
Staff very kind, attentive, and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0 -
Nice job
Customer Service - 5.0/5.0 -
Very responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice and attentive.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Austin was very responsive and communicative every step of the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My horn not working and front brake pads