Caliber - Madison
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I'm so satisfied with Caliber, I automobile will NEVER go to anyone else.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes the staff was great, and Maura was very informative, and professional. Thank you for all your help.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Caliber to a friend.
Repair Quality - 5.0/5.0 -
Great service!!!
Customer Service - 5.0/5.0 -
The ladies were very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Again, please thank your staff, especially the customer service people, for going above and beyond. They should get a raise for dealing with a near hysterical (not because of you) woman who was having a bad day.
Repair Quality - 5.0/5.0 -
I know it wasn’t covered by my insurance but it’s a little hilarious that I have one clean new headlight and one cloudy, janky one. 🤣
Customer Service - 5.0/5.0 -
Great communication. Amazing support staff. Can’t speak highly enough about your customer service.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
To me it took too long to complete the repair.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks so nice today
Likely to Recommend - 5.0/5.0 -
10's ACROSS THE BOARD FOR ME. I HONESTLY DON'T HAVE ANY COMPLAINTS BESIDES NOT PLAYING AND TALKING TO BRITTNEY ALMOST EVERYDAY. LOL
Repair Quality - 5.0/5.0 -
EXCELLENT JOB NO COMPLAINTS SO FAR
Customer Service - 5.0/5.0 -
BRITTNEY IS SO AMAZING AND SO AWESOME TO WORK WITH, HONESTLY EVERYONE I MET FROM THE FIRST DAY WAS SO NICE, CARING, AND KIND BECAUSE THEY SAW MY PAN AND UNDERSTAND WHAT I HAD BEEN THROUGH. SO THEIR SYMPATHY AND HELP WAS SO NEEDED AND AMAZING FROM THE FRONT DESK TO MEETING BRITTNEY TO JUST EVERYTHING. I DIDN'T FEEL LIKE THEY WERE ALL ABOUT GETTING MY CAR AND GETTING THEIR MONEY. THEY WERE JUST REALLY GENUINE AND YOU CAN'T FAKE THAT.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team provided exceptional service in managing our uninsured motor claim, restoring our 2020 Nissan Pathfinder to its original showroom condition. We experienced outstanding staff and communication throughout the entire process. Their customer service and craftsmanship were truly first-class, earning them a five-star rating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair process was very smooth. The front counter personnel were friendly and helpful. Maura Furry put my mind at ease and thoroughly explained the entire repair process to me. I liked the text messages which kept me updated about that phases my car was in the repair process.
My Experience - 5.0/5.0 -
Everything looked so amazing! Thank you so much!