Caliber - Madison
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Like the earlier question, ensuring you share accurate expectations for the completion (specifically timing) because I had to wait an additional hour, if that is possible. It’s better to overestimate than not.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved the constant communication through all phases of the process; it always felt like things were moving forward. And I LOVED that I could leave the rental car there!
Likely to Recommend - 5.0/5.0 -
As long as you guys worked with their insurance carrier.
Repair Quality - 5.0/5.0 -
It looks really good!
Customer Service - 5.0/5.0 -
Loved the constant communication, updating me through every step of the process. Amanda was amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Sure, they did a good job
Repair Quality - 4.5/5.0 -
They did great work! Satisfied with the work, not so much with the time it took. Which, I understand it was most likely the insurance dragging their feet.
Customer Service - 4.5/5.0 -
Maura was excellent! I would have preferred a little more communication at the beginning while they were “waiting” on the go ahead from the insurance.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amanda was very friendly and wonderful to work with. She kept us informed on the progress of my daughter’s car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0 -
Everyone was exceptional and knowledgeable
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Maura was absolutely excellent, extremely communicative and professional the entire time. The car came out wonderfully.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Maura was absolutely wonderful and did a fantastic job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and got the job completed on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on fixing the benz
Customer Service - 5.0/5.0 -
They was great in communication
Returned Clean
My Experience - 5.0/5.0 -
I’m very pleased with the repair of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had no problems with them. They communicated the whole process and answered any/all questions I had.
Customer Service - 5.0/5.0 -
Everyone was helpful and super friendly.
My Experience - 5.0/5.0 -
Everyone was amazing! Thank you for getting out car back to us quickly and looking back to new! Will always refer people to Caliber!