Crash Champions #0034 Madison
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
Would have been a lot better if my phone number was the one set up on file. A little frustrating that there were two phone numbers added to my account and neither one was mine.
Customer Service - 2.0/5.0 -
Again, a little frustrating that nobody would return a call to my phone number or send me an email or a text that my car was completed. Instead, I had to call corporate and find out that there were two numbers added to my account neither one of them being my phone number.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The work that was done on my car I was not satisfied
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
They told us our car was repaired twice and failed to order parts and delayed the process and cost us extra on car rental
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Paint was not the same color as original paint.
Likely to Recommend - 5.0/5.0
Repair Quality - 1.0/5.0 -
Paint on new part did not match vehicle. Awful!
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
Everybody was great! And the guys helped me troubleshoot my air conditioner I hooking something up to it. I so appreciated that! This is the only place I’ve ever taken a car for body repair and I’ll stay loyal
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys are the best! It’s where I took my previous vehicle years ago. They’re still the best.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very professional and friendly
Repair Quality - 5.0/5.0 -
Explained everything clearly and work done quickly. Very friendly. I actually enjoyed the interaction.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent!!!
Returned Clean
My Experience - 5.0/5.0 -
Very nice staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If someone had asked me where's a good place to take they car I would most definitely recommend Crash champions
Repair Quality - 5.0/5.0 -
I really think they did a wonderful job on my car, staff was great and friendly
Customer Service - 5.0/5.0 -
Customer service was great and very friendly