Crash Champions #0038 SE Nashville

4.7 (3,287reviews)

94%

(615) 256-7137

427 Murfreesboro Pike, Nashville, TN 37210

94%

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427 Murfreesboro Pike
Nashville, TN 37210

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About Crash Champions #0038 SE Nashville

See Photos

427 Murfreesboro Pike
Nashville, TN 37210

Get Directions Website Email

Schedule an appointment at Crash Champions #0038 SE Nashville

Book Appointment

Apply for Financing

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

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Website

Reviews (3,287)

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Rating

2,775 Customers Rated

5 Stars

73.1% Complete

(2403)
4 Stars

6.9% Complete

(228)
3 Stars

1.4% Complete

(47)
2 Stars

1.1% Complete

(36)
1 Star

0.5% Complete

(17)
< 1 Star

1.3% Complete

(44)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, clear and proactive communication, and timely — often early — vehicle returns. Many highlight how staff kept them informed at every step through calls and text updates, making the repair process stress-free. Repair quality frequently drew compliments, with customers noting their vehicles looked brand new or factory-fresh upon return. Several customers mentioned returning for repeat visits and actively recommending the shop to others. A small number of customers noted areas for improvement, including communication consistency, completion date changes, and occasional vehicle cleanliness or minor repair concerns upon pickup — all drawn directly from their feedback.

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Service Quality
Timeliness
Communication

"Excellent job on repairing my vehicle. Ive received so many compliments on the vehicle repair."

"The quality of the work done on my vehicle was impeccable."

"I came In the repair one thing and ended up with additional repairs not related to the accident. I believe this is result ..." Read more

"Our fleet cars always come back looking just as good as they did off the showroom floor. The team at Crash Champions always takes great care ..." Read more

"New damage left on my vehicle!"

"Very satisfied with the repairs. Delivered my van before the expected date.. thank you. Keep up with the good job.."

"They were great to work with and actually worked extra hard to get it ready a day early so my son could have his vehicle on the first day ..." Read more

"check engine light on after more than month waiting for my vehicle, had to leave it on the same day i was supposed to ..." Read more

"... They set proper expectations then exceeded them. They beat their estimated repair time by 1-12 weeks and did extra work to help us out. I highly recommend ..." Read more

"Why I'm not satisfied is the completion date was extended more than once. Other than that, everything else is good at this ..." Read more

"... over two weeks to complete fairly minor repairs. Every time I called for an Update I was told someone would call me back. They never did. I went in person twice." Read more

"The entire team had great communication and let em know the entire step of the way the progress of my car."

"Communication needs to be improved. Follow up, especially when promised, then not done is unacceptable. Made me feel like ..." Read more

"Everything was super simple and convenient. The communication was clear on what to expect and they beat the projected time it would take. Extremely ..." Read more

"... damage look like the was never any damage. Also, I was informed of the status of the repair by text messages throughout the repair process." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication