Cb Collision

5.0 (423reviews)
100%
328 Fesslers Lane,  Nashville,  TN  37210

CB Collision is a full service auto body repair shop located in the greater Nashville area. We are dedicated to repairing automobiles to manufacturer and customer expectations. CB Collision offers state of the art equipment and highly-trained technicians who are always up on the latest practices for repairing your car. We will assist our customers by working directly with their insurance company to process their claims. At CB Collision we always strive for 100% Customer Satisfaction. CB Collision is also a state of the art detail body shop specializing in the rejuvenation and protection of your vehicle's surface and interior. Our professional detailers will gently work your vehicle’s imperfections to give your vehicle that like-new showroom appearance. Our Mission is simple. To exceed our customer’s expectations everyday with every vehicle being restored both inside and outside to as close to its original condition as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (423)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs described as flawless, professional, and leaving vehicles looking brand new. The team earned high marks for proactive communication, including regular email updates and progress photos that kept customers informed and stress-free throughout the repair process. Timeliness was a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming and courteous atmosphere was frequently highlighted, making what could be a stressful experience feel seamless and easy. A few customers noted minor areas for improvement, such as interior cleanliness upon vehicle return and ensuring all components are properly secured post-repair, as mentioned directly in their feedback.
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"I was extremely impressed with the high quality work done on my vehicle, as well as the thorough communication and professionalism demonstrated ..." Read more
"... end, from front of house to the back of the house. The work performed on my fathers truck is flawless!!" Read more
"Staff was friendly, courteous, and professional. My car looks brand new. Im very happy with the work performed."
"Looks brand new Customer service was impeccable"
"Everything from start to finish was very professional and high quality. The communication before and during ..." Read more
"Ready 7 days before expected"
"It was actually ready ahead of schedule."
"Staff was friendly, courteous, and professional. Repairs were excellent and completed ahead of schedule."
"6 days before they said!"
"Yes much faster than I anticipated ."
"... thing I really appreciated was their communication - they sent progress updates via email twice a week, which gave me peace of mind and kept me informed ..." Read more
"Pictures were emailed timely. Perfect quantity of information with the process, especially since I am out of state ..." Read more
"I got a email update everyday"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Rick was so kind and friendly, and his team did beautiful work on my Mustang. Would definitely recommend CB to anyone in need of repair work. Thanks!

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Ricky was outstanding, I am so grateful for his expertise, professionalism, kindness, and help. Not one complaint, my car looks perfect and the experience was seamless. Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

Ricky and his team were wonderful. Ricky’s communication with me was phenomenal. When he said he would email an update he did. He got my car done well before the promised date. CB Collision will be my go to for any future work and I will recommend they as often as I can.

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Customer Service

Returned Clean

My Experience

My Experience

Ricky was fantastic! I had my car back in four days. He communicated throughout the process. Definitely will use them again if needed.

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Customer Service

Returned Clean

My Experience

AMAZING!! From beginning to end and in every area of the business- TRULY AMAZING!!

Likely to Recommend

Repair Quality

AMAZING! Truly amazing! From beginning to end, from front of house to the back of the house. The work performed on my father’s truck is flawless!!

Customer Service

Returned Clean

My Experience

Staff was friendly, courteous, and professional. Repairs were excellent and completed ahead of schedule.

Likely to Recommend

Very satisfied with my experience

Repair Quality

Staff was friendly, courteous, and professional. My car looks brand new. I’m very happy with the work performed.

Customer Service

Returned Clean

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I would happily recommend CB Collision. The guys treated me vey well and the work was excellent!

Repair Quality

My car looks great! I am VERY PLEASED with the work the guys at CB did.

Customer Service

A Ricky and the guys at CB were the absolute best. I was treated with kindness, respect and concern for my needs. They made me feel valued beginning to end. I have already recommended CB to friends and would, without doubt, return if I had a need.

Returned Clean

Likely to Recommend

Repair Quality

Such a well done job, you would never know anything happened!

Customer Service

Returned Clean

My Experience

I was extremely impressed with the high quality work done on my vehicle, as well as the thorough communication and professionalism demonstrated by staff. I could not be more pleased with the service I received.

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Repair Quality

Ricky was very helpful and a great communicator and he made everything very convenient for me. The car is repaired and looks great.

Customer Service

Returned Clean

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Customer Service

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Repair Quality

My repair was great you can’t even tell I had a wracked car. Ricky was amazing and always kept in touch with me.

Customer Service

Returned Clean

My Experience

My Experience