Caliber - Nashville - South

4.8 (736reviews)
95%
4415 Nolensville Pike,  Nashville,  TN  37211

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (736)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before the accident. The team received strong recognition for excellent communication, keeping customers informed at every stage via calls and texts. Timeliness was a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. The friendly, professional, and caring staff were widely appreciated, and the complimentary interior and exterior detailing at pickup was a pleasant surprise for many. A few customers noted delays due to parts availability and wished for more proactive communication during extended repair timelines, as mentioned in their feedback.
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"I was very impressed - the car looks like new and the repair was done perfectly! Couldn't be happier - and truly appreciate the level ..." Read more
"Excellent service, regular communication, very accommodating"
"... is one of the best businesses I have dealt with - they were nice, communicated well, and made the process extremely easy!" Read more
"Excellent repair. Paint looks like new. Body work is impressive."
"... my car in to be repaired. Not only did they do a stellar job replacing parts and repairing others seamlessly, but they also made it very clean on the inside and ..." Read more
"great communication! kept up to date every step of the way"
"Excellent communication throughout the repair process via emails and calls."
"Excellent, constant communication on the repair process, notification of any delays"
"Zero updates"

My Experience

Car looks great. Looks like a new car . They took their time working on it not rushing the job to have to redo it.

Likely to Recommend

Repair Quality

Car looks great.

Customer Service

Friendly people answered all my questions.

My Experience

Quality work. 👍 Very satisfied 😎 Trip was very accommodating as was everyone with whom I interacted in person and over phone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Abby is incredible. She went above and beyond to make a stressful process easy and approachable. I’m very thankful for how she interacted with my insurance company. My family has deeply trusted Abby for many years. She excels with fantastic work every time. Additionally, of the prior work done on my car, this shop has consistently performed the best work.

Likely to Recommend

Repair Quality

Abby at Caliber Collisions made a stressful process easy and streamlined. I’m very thankful for her help and Wendy with Farm Breau.

Customer Service

Abby is incredible.

Likely to Recommend

As of right now it’s a 5, but it will change after I bring my car back for additional improvements from initial repairs.

Repair Quality

The door does not close flush with the bodywork. The pain on the door has waves not sure if it’s the paint or the bodywork in the door is not smooth. The fender has a noticeable gap between the hood compared to the other side.

Customer Service

My Experience

Great work and communication! Something I was dreading turned into a free from stress situation. Abby kept me up to date always. I never had to ask how my car was coming along. The work done to the car was excellent. Highly recommend Caliber Collison!

Likely to Recommend

Excellent work on the car, good communication, received my car before date scheduled

Repair Quality

Excellent work, Great communication For a stressful situation Farm Bureau, Caliber and Enterprise rent a car all worked together for a seamless repair. For something you never want to happen ,the 3 made it stress free. Highly recommend Farm Bureau, Caliber and Enterprise.

Customer Service

Constant communication without ever having to check. Texts sent

My Experience

Excellent service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Abby helped make this process extremely easy. Would use caliber again and will recommend them to others

Likely to Recommend

Repair Quality

Abby and her team did a great job with everything from start to finish.

Customer Service

My Experience

Likely to Recommend

Communications were do to personnel changeover

Repair Quality

Customer Service

Lost a little communication after 2nd week

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

No way

Repair Quality

You are keep the car for 2 months when we got the car back the pain doesn't match worse job poor communication

Customer Service

Worse job evere

Returned Clean

My Experience

Great experience from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was perfect! Your repair team did a great job. Hailey was very good at keeping us informed about the progress. She explained everything with great detail. Thank you all for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The front desk people where helpful and one of them went out to my car to explain everything that would be done, which I appreciated. The work itself was flawless. I’d use Caliber again.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean