Caliber - Franklin
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done job.
Customer Service - 5.0/5.0 -
Very well job done and efficient personnel.
My Experience - 5.0/5.0 -
Every employee was pleasant and professional. The work that was performed was done right and in a timely manner. Definitely would recommend Caliber Collision.
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Repairs are not finished. Parts had to be ordered.
Customer Service - 2.5/5.0 -
The work had not been completed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
After a rear end collision, Caliber Collision was so precise and helpful in the entire process of fixing my car! It took a lot of stress off me. I loved the daily updates on how they were progressing with my vehicle. I highly recommend them.
Likely to Recommend - 5.0/5.0 -
I will most definitely recommend Caliber for superior service and quality.
Repair Quality - 5.0/5.0 -
It was so wonderful to work with Caliber Collision in fixing my car from a rear end collision. There was absolutely no stress and everyone was kind and very helpful. Thank you Caliber for all you did to make working on my car a great experience!
Customer Service - 5.0/5.0 -
Customer service was amazing!
Returned Clean
My Experience - 5.0/5.0 -
Easy to get a quote, easy to make an appointment, only took the amount of time estimated, receptionist were friendly and helpful, the person giving me the quote was friendly and helpful. A good price for repairs, happy with the work done.
My Experience - 5.0/5.0 -
I appreciated the communication from Alexandra and the thoroughness of the repair. Joey did a great job during our exit interview. Your Franklin team did a great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me posted about their progress by text.
My Experience - 5.0/5.0 -
I really appreciated the communication - good and bad news and Joey offering a sincere apology for the massive delay in parts availability.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Alex and her team did a great job. Delivered the car faster than promised. Saved me money on the estimate amount. Looks great. Staff was friendly. Great !
My Experience - 5.0/5.0 -
I worked with Alexandra. She was knowledgeable, professional, and did a great job of communicating with me regarding my car repairs and timeline for my car being ready for pick up. I would recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision was easy to work with. They gave me daily updates on my car and where they were in the repair process. They did good work. My car looks great. I would use them again.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even got my car back sooner than I expected.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex and the team at Franklin TN seaboard ln location were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are amazing!!
Customer Service - 5.0/5.0 -
They are all great!
My Experience - 5.0/5.0 -
This is one of those things you don’t like to say. You guys have repaired this car 4 times. Always an outstanding job. Appreciate everyone there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So happy with the work by Caliber
Customer Service - 5.0/5.0 -
Excellent customer service from front desk to our guy Justin!
Returned Clean
My Experience - 5.0/5.0 -
Alex did a great job of taking care of us and making sure that everything was done to bring our Mustang back to perfect condition. I will recommend Caliber Collision to anyone that asks where to take an auto for repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job. Alex was terrific to work with and looked after us very well. We will be coming back here when anything on our cars need to be repaired.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far it looks great!
Customer Service - 5.0/5.0 -
Alexandra did a great job staying in communication with me daily to let me know where my car was in the process.