Crash Champions #0040 Mallory Station

4.7 (4,617reviews)
94%
340 Mallory Station Rd,  Franklin,  TN  37067

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,617)

Likely to Recommend

Repair Quality

Did a good job within a reasonable time frame

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great. Very helpful every step of the way with clear communication.

Likely to Recommend

Repair Quality

Very pleased with the repairs that was completed on my Ram.

Customer Service

Rodney, was excellent in keeping me informed on the repairs.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service

My Experience

Everyone was so friendly and great to work with! Communication was great as well and I’m very happy with the repairs! Thank you so much for everything!

Likely to Recommend

Repair Quality

Rodney and everyone in the office was immensely helpful in getting me through the process and the team did an amazing job at repairing the damage to my vehicle

Customer Service

Returned Clean

Likely to Recommend

Great service and work.

Repair Quality

Extremely pleased with the service and work that was done. Our dealership recommended Crash Champions.

Customer Service

Everyone wanted to make sure that we were completely satisfied. Refreshing!

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

My Experience

Communication was a bit lax. Some trim pieces inside, though I could fix, we're not reassembled correctly. When we went to pick it up, the office was open but empty, and we waited 20min for the office staff to appear.

Likely to Recommend

Repair Quality

Yall did a great job

Customer Service

Great

Returned Clean

My Experience

The car repair looks just like new. Thank you for a job well done. I also want to commend you on keeping me informed about progress. Janine Moore

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will tell everyone to stay far away

Repair Quality

Took 3 weeks to turn the car around and the wrong mirror was installed and nobody will get back to me about getting the correct one installed. They also installed it without the structural bracket and it shakes really bad when driving, I’m concerned it may blow off. They didn’t blend into the back door so the front door is fresh black paint and at the door seam. No communication during the process, I feel like if I didn’t keep following up, it would have never gotten turned around. I never once was contacted first, I always had to contact for updates, even when it was past the date it was supposed to be ready.

Customer Service

Same as first comments

Likely to Recommend

Repair Quality

Everything was easy! Exceeded my expectations. Excellent work, nice people.

Customer Service

My Experience

We are 100% satisfied with the work and quick turnaround! Rodney and Missy were amazing to work with! Thank you Crash Champions!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean