Crash Champions #0776 Murfreesboro Pike
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Unfortunately there were still some wires in the ignition that were disconnected, which led me to have to take it to a different body shop for repairs.
Customer Service - 3.5/5.0 -
Very kind people, just difficult to get a hold of at times
Returned Clean
My Experience - 0.0/5.0 -
Zero communication, multiple promises broken, took twice as long and cost twice original estimate. You guys should not be in business. I will be shouting from the highest rooftops warning others of your utter contempt for your customers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish, you were great to work with. The repair process and coordination with Enterprise made everything easy. I'll definitely use you again if I'm ever in another accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was fantastic. Quick responsive. Accurate and completely transparent with the quoting. Made a crumby situation into a better experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely, kind and great work!
Customer Service - 5.0/5.0 -
Timely, kind and great work!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great, I appreciate the work done on my car it’s a job well done!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the work done to my vehicle it looks great! I would definitely recommend them to anyone that needs any body repairs or paint done..
Customer Service - 5.0/5.0 -
They keep me updated during the whole process of repair much appreciated..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lots of updates from Jordan, friendly
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Took too long and not the best communication but the work was good.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I am so thankful for you guys! Made the entire process so easy and worked with so much excellence and great speed. The car was finished sooner than expected and I’m so grateful. Shoutout to Taylor! It is not unnoticed the work you do. So thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the associates that I dealt with were very professional and prompt to address any of my concerns.
My Experience - 5.0/5.0 -
Jordan and his team were incredibly nice and worked quickly to get my vehicle fixed up and back to me. Very happy with the services rendered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I didn't get timely updates on the status of the work, when I texted in the system provided I didn't get timely answers. The repair seems excelent, but the customer service could improve
Likely to Recommend - 4.5/5.0 -
The work looks great. Vehicle seems operational and follow up work was completed in a timely fashion.
Repair Quality - 4.0/5.0 -
I believe the team did great work however in my opinion the communication was lacking. More updates on the progress of work would be greatly appreciated.
Customer Service - 4.0/5.0 -
Front office staff were great. Very helpful and answered all of my questions. Also were courteous and handled follow up work well.