Caliber - St. Louis Park
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great and honest service. Thank you.
My Experience - 5.0/5.0 -
Just awesome work! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All minor tasks for the upkeep of our 1995 BMW 525i, but the details are all important. I have to say the condition of the car was expected to be good, but it exceeded what was expected. Several small jobs very well done and much apprecitated!
Likely to Recommend - 5.0/5.0 -
Got quotes for 4 different places, and no one was even close in terms of customer service, cleanliness, great communication, prompt and wonderfully done service. Thanks again!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great friendly service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and job well done. Super fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Friendly. Professional. Scott G was great to work with. Definitely recommend Caliber Collision to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I wouldn't.
Repair Quality - 2.5/5.0 -
Starting with my first phone call into Caliber I felt the front desk to be 'pushy' into getting me to come in for the auto body repairs. From that moment, I was hesitant. However, I called another nearby auto body shop to ask for an estimate. All he asked for was a picture and said it would cost around $175 out of pocket. Unfortunately, for myself I went with Caliber to complete this repair. This was my first major door ding that I went through with insurance and I am still so shocked at the cost of what the amount came to for me out of pocket. Even though my deductible came to $600+, out of pocket I paid $350. Why should a car for ONE single ding be scanned multiple times (I was told twice and it was charged both times). My car was not in an accident and this incident was due to my car being parked while at work. I am beyond frustrated, confused, and misunderstanding why Caliber still stands by their word of charging me the amount they did when I could have gone elsewhere and spent $175. Yes, the smaller company would not have scanned my car multiple times to scam the insurance company that's for sure. I currently on furlough and this amount of money for a car dent is much more than I was wanting or expecting to pay. For future car repairs of any kind I would not return Caliber.
Customer Service - 0.5/5.0 -
I told the front desk that I had ride ready and waiting to pick me up. I waited 20+ minutes in the lounge to then check in with front desk to see where we were at and my car was ready to be reviewed before I exited. There was definitely miscommunication between front staff and the auto technician.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
All you guys did was send the vehicle to another location.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy communication, check in and check out process. Maintained constant and clear communication about vehicle progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great response rate and clear directions.
Customer Service - 5.0/5.0 -
Answered all questions clearly and provided timely updates
My Experience - 5.0/5.0 -
Great communication throughout the entire process.