Caliber - Staunton

4.8 (1,161reviews)
96%
1310 Barterbrook,  Staunton,  VA  24401

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,161)

Likely to Recommend

1000% times over

Repair Quality

They are so fast and the work looked so good! We will forever use them for any future work for any of our vehicles!

Customer Service

Amazing customer service . They called me about every other day to tell me the step they were on for fixing it! Couldn’t ask for better customer service !

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

It did take longer due to parts for my repair.

Likely to Recommend

Repair Quality

Very accommodating. Nice work. Kept updates.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Marco was very kind&he was consistent with calling me giving me updates on everything that had to be done on my car if I had to use their service again I would most definitely do so

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This shop was recommended to me, and I think they did a great job. I’ll keep that chain going.

Repair Quality

The quality of repair looks excellent. I’d never had repairs done before, but when I got my car back I was pleasantly surprised with how everything looked, matched, and felt. They notified me beforehand that it would take time for the color to match due to time, but honestly I feel as it’s hardly noticeable

Customer Service

Store staff was excellent. Both office staff and repairmen were more than friendly and accommodating. After my first introduction I was recognized on following visits, which I think speaks highly to customer service and attention to care. Very easy to work with and want all customers to feel helped and comfortable

Likely to Recommend

Repair Quality

Great job, fast, friendly

Customer Service

Great job

Returned Clean

Likely to Recommend

Absolutely, can’t say enough about the whole experience. It was exemplary.

Repair Quality

Excellent repair work. Completely restored my car.

Customer Service

Wonderful customer service. Friendly, but professional and walked us through the whole insurance and rental car process. We had to do nothing and there was no hassle whatsoever. Repair was fast and we were informed of the process almost daily.

Returned Clean

Likely to Recommend

Repair Quality

Personnel was great! Marco was fantastic. He had no control over any of my issues. It took about 3 weeks more than the estimate due to parts and holidays.

Customer Service

Returned Clean

Likely to Recommend

Excellent reference.

Repair Quality

Superior repair job

Customer Service

Excellent arrangement to do the work with maximum attention. The repair work is excellent and of a superior level. A hiighly satisfactory experience.

My Experience

From start to finish, Tammy, Marco, and the team at Caliber were excellent to work with. They kept us informed with the progress of our vehicle and we are very pleased with the outcome! We will definitely be referring our friends and family to Caliber!!

Likely to Recommend

Repair Quality

Customer Service