Obaugh Ford Inc.

4.8 (446reviews)
94%
13 Lee Jackson Highway,  Staunton,  VA  24401

In operation 61 years, 60 years at this location.

Paul Obaugh Ford is a family owned dealership that has been serving the community since 1965. We strive to be the best in the industry with quality work and customer relations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (446)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional service quality, with many highlighting the outstanding workmanship that makes repairs look better than original. Communication stands out as a major strength, with staff providing regular updates throughout the repair process via calls and texts. The shop consistently delivers ahead of schedule, with numerous customers receiving their vehicles days earlier than expected. Customers appreciate the thorough cleaning service and professional staff demeanor. While most experiences are highly positive, some customers noted minor issues like interior cleanliness and occasional part delays, though these were generally handled professionally.
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"Really happy with the service. Everything was taken care of, I had a good experience."
"An absolutely beautiful job."
"great precise job. Looks better than original bumper"
"... man hit us, I wouldn't even know it was repaired. The paint matches perfectly and we are very grateful for a Job Well Done! Thank You All very much. HAPPY ..." Read more
"Very nice work, can't tell if it ever happened"
"4 days early I think it was"
"The all over experience was good kept me updated got my car back sooner than expected"
"It was done early!"
"3 days earlier than expected"
"I got it back a day early."
"The all over experience was good kept me updated got my car back sooner than expected"
"Amazing service and communication"
"Great communications!"
"Great communications, very thorough and did a great job"

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Returned Clean

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There's a bubble in the new paint on the hood. I'm wondering if it may cause the problems later

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Returned Clean

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Great service and such a friendly knowledgeable staff.

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Great job!

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Returned Clean

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We were very pleased in the repair work and the time it took on our Chevy Silverado. Great communication and friendly staff. Thanks so much!

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Returned Clean

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Great experience!!!!

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Reliable service

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Excellent work and with in accurate timing

Customer Service

Very courageous

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Great communications, very thorough and did a great job

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Returned Clean

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Returned Clean

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You guys did an amazing job. Thank you so much for helping get the tent completely out and fixing my paint. Jeanette was super kind Eveytime and kept me updated throughly the process. Thanks so much!

Customer Service

Jeanette was super kind Eveytime and kept me updated throughly the process. Thanks so much!

Returned Clean

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Repair Quality

Well. Done

Customer Service

Really good customer service

Returned Clean

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So far good. Waiting to see if headlight is going to hold moisture. Thank y’all.

Customer Service

So far so good

Returned Clean

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Really happy with the service. Everything was taken care of, I had a good experience.

Customer Service

Returned Clean

My Experience

Excellent customer service from Jeanette and Chris. Kept us up to date on repair status, repairs completed quickly and the car looks amazing. Will definitely use your services if needed in the future and will recommend to friends.

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Returned Clean

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