Caliber - Stewartstown
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Lied told me it would take 2 weeks it took 26 days i had to pay way more then i wanted to on the rental because they went way past the scheduled time. The only nice thing about this place is the older lady that works the desk.
Customer Service - 0.5/5.0 -
Awful other then the older lady at the front desk
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs took a lot longer than expected
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
later got my car back after a month and a half and the door was still not right. Had to take it back again.
Customer Service - 4.5/5.0 -
Staff in office is great.
Returned Clean
My Experience - 5.0/5.0 -
Everybody was very nice & professional. They kept me up to date on a regular basis on my vehicle. They did an excellent job on my car. Would definitely recommend them to others.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Horrible job
Customer Service - 0.5/5.0 -
Horrible job. They even ruin my interior with their cleaning solution. I asked for a call from my claim representative on Saturday and it’s Thursday and still haven’t heard from her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to communicate with and wad able to get the repair done quickly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repairs are not complete on my car. I had to take it unfinished and bring it back because they are having paint issues and don’t know when they will have it fixed. They have had my car for a month so far. There is bubbles in the paint, dirt, orange peel and missing paint in the damaged area. The bumper was also not attached properly. Very disappointing!
Likely to Recommend - 0.5/5.0 -
Car is still not repaired properly, I had to take it incomplete because they had paint booth issues and didn’t know when they could get it fixed. I was already without my car for a month.
Repair Quality - 0.5/5.0 -
Car still not completely fixed.
Customer Service - 0.5/5.0 -
Manager does not seem too concerned with the poor performance of the shop and she says she will see if they can fix our paint problems.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good job. Thank you for taking care of my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The exterior repair is perfect. The interior was left dirty with alot of residue on the dash, console and windshield. A quick vacuuming would have taken care of it.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very quick and efficient. The staff was very friendly and accommodating. After the tech replaced the plastic piece on the bumper he went above and beyond and cleaned off some smudges from the other vehicles paint. The bumper looks great. Thank you
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Time will tell if they meet the standards of the previous ownership.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Can't give a 10 on this one. I was led to believe I needed a new battery, come to find out that (someone) tripped a switch on an onboard airpump and the vehicle required a battery charge. Not entirely happy about that.
Returned Clean
My Experience - 5.0/5.0 -
Fantastic office staff and superb craftsmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very well done job, as if nothing had ever happened very well satisfied with the work that had been done when I picked up my truck it was detailed, clean as if it was new. Thank you very much.
My Experience - 5.0/5.0 -
My looks great! The staff has been wonderful. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done.
Customer Service - 5.0/5.0 -
Professional and they answered all my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
2 weeks late, but polite staff with frequent updates. Good transparency
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m used to the prior out fit in town but would recommend Caliber though I hope I don’t need them
Repair Quality - 5.0/5.0 -
Even though we had a lot to deal with due to the transition of the company Katie did a great job keeping me updated. At the very end I was loosing my patience due to paperwork needed to finalize me picking up my car but Katie got an expedite done and handled my frustration well. The other girls on the office …I believe Debbie and Devan were also extremely helpful through the process and transition.
Customer Service - 5.0/5.0 -
Customer service was handled very professionally even through my frustrations