Caliber - Stone Mountain

4.8 (2,725reviews)
95%
2060 Ross Rd. SW,  Lilburn,  GA  30047

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,725)

My Experience

Maurice was very professional. He also kept me informed on the repairs while my vehicle was being repaired.He walked me through the repairs and show me how everything that was fixed was back again operational.

Likely to Recommend

Repair Quality

Maurice was very professional and knowledgeable.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the first time I called, Chantelle provided great customer service on the phone, and then Ezequiel was very friendly and professional. When I was to pick up the car, he noticed a spot that needed to be buffed that delayed my pick up by one day, which was fine. I wanted it to be perfect. When I arrived to pick it up the next day, there was another slight imperfection in the paint and again it was buffed perfectly and looks beautiful. I appreciate the technicians who made my car look so beautiful again, and I appreciate Ezequiel’s attention to detail and over and above friendly and professional customer service.

Likely to Recommend

Repair Quality

I already submitted the survey, but happy to do it again because Chantelle at the front desk was always friendly and professional when I called, and Ezequiel was also incredibly professional and friendly throughout the process, once to delay my pick up because he noticed something that needed to be buffed, and then when I arrived and saw one more location that needed to be buffed (because sometimes sunlight hits things differently), he quickly got it buffed again. Special thanks to the technicians who handled the repairs and paint job as well. It looks fantastic!

Customer Service

See previous comments. Special thanks to Chantelle and Ezequiel, whom I met.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great customer service. I was kept informed of the status of my vehicle during the whole process and was given a clean car.

Customer Service

My Experience

Friendly, helpful, skillful and professional. 👌

Likely to Recommend

Repair Quality

Friendly, skillful and professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great customer service

Returned Clean

My Experience

Service was quick and fast

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am pleased with the professionalism and courtesy shown by Caliber associates. I was given regular updates concerning the status of my repairs. Also, I was provided with detailed explanations of completed repair work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Looks good

My Experience

Communication was excellent.

My Experience

Kept me updated and informed as the repairs progress. Met all deadlines and completed the job on time.

Likely to Recommend

Repair Quality

Well done job.

Customer Service

Likely to Recommend

Repair Quality

Wonderful customer service

Customer Service

Returned Clean

My Experience

Excellent service. Shout out to Maurice who did an outstanding job.

My Experience

Ahmed was professional and courteous. He was always to the point and very direct. Our car was ready two days ahead of schedule. My son put in for the PAT program. He’s anxiously awaiting someone to get back with him.

Likely to Recommend

Repair Quality

Customer Service