Caliber - Stone Mountain

4.8 (2,730reviews)
95%
2060 Ross Rd. SW,  Lilburn,  GA  30047

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,730)

My Experience

The job was well done and was quick than I expected. I would say Teresita is an excellent employee. She responded immediately whenever I called her. She took care that my car is fixed on time and she did wait after work hours to hand over my car. The job was well done. Overall I had good experience with Caliber Collision.

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Terrisita is awesome. She was very cooperative.

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Returned Clean

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For sure 👍

Repair Quality

Very much set satisfied. Like the text messages on the status of my car.

Customer Service

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Repair Quality

Jean and front desk associate (Carolyn) were very professional. The follow-up was excellent and they kept me up to date with status of my repair.

Customer Service

Returned Clean

My Experience

The repairs took longer than what they originally told me. Because of which, I had to pay more for my rental than I thought I was going to. Besides that, my car is running great since I got it back.

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Repair Quality

The repairs took a little longer than expected. Overall, my car is running great. Thank you.

Customer Service

My Experience

Teresa and the rest of the team were helpful and accessible. They took care of everything and made the process stress free. Thank you

Likely to Recommend

Repair Quality

Teresa and co did a fantastic job. Communication was excellent

Customer Service

Returned Clean

My Experience

I chose this specific repair shop because it had done superb work several years ago on another car. They did a great job on the present repair too. The shop was no longer convenient to my new home, and at least one of your shops was now closer to where I lived. However, I chose this one bc of my previous experience with them. Wayt to go, ABRA/Caliber Collision! Thank you for delivering great work and peace of mind. Dr. Schieber

My Experience

My car repairs are perfect. Also very friendly customer service.

My Experience

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My Experience

Enjoyed working with Jean and Carol (front desk). Excellent customer service skills.

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Returned Clean

My Experience

I much appreciate the plentiful updates of the progress of my repair.

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No negatives.

Repair Quality

Excellent service.

Customer Service

Appreciate the periodic updates.

Returned Clean

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Returned Clean

My Experience

Teresa was fantastic. She was very clear about her instructions for me and communicated well. She also kept my safety in mind when I came to drop off and pick up my car (Covid). She made this situation a lot less stressful and I really enjoyed working with her!

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Customer Service

Teresa was awesome! She was so professional and helpful throughout the process of getting my car repaired.

Returned Clean

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Returned Clean

My Experience

Thank You Caliber Collision!

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My Experience

The experience was wonderful! Teresa was the best. She always let me updated with what was going on!

My Experience

Everyone I encountered made the process super easy, efficient and pleasant. Repairs were high quality and we’re completed ahead of anticipated schedule. I really enjoyed working with Teresa, she kept me informed through the whole process and answered all my questions !

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Outstanding customer service!!

Returned Clean

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My Experience

Although iam satisfied with the work done, i was disappointed with the amount of time it took.

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Repair Quality

Took much longer than the initial estimate to repair.

Customer Service

Returned Clean

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